Project Support Officer

Business Review Group; Canberra; On-site; AUD 70,000 - 95,000; Full time

Job summary

Business Review Group is seeking a Project Support Officer to join the Specialist Systems Team in Canberra. The role delivers day-to-day project support across procurement, governance, logistics, reporting and stakeholder engagement to help achieve project objectives.

Defence project experience is highly regarded. You will assist with PM activities, manage documents, support equipment logistics and contribute to risk management within Defence project frameworks.

Qualifications

• Experience in a high-performing project team delivering outcomes.
• Ability to build trusted relationships with project team members, customers and partners.
• Proficient with Microsoft Office applications.
• Able to collaborate with project team members and stakeholders, including contractors and Defence agencies.
• Strong organisational and management skills aligned with objectives.

Responsibilities

• Assist the Project Manager with day‑to‑day project activities and procurement deliverables.
• Prepare and administer Defence Agreements and Work Orders; support invoice processing in SAP.
• Coordinate with stakeholders to support project activities, training and delivery.
• Support equipment preparation, lifting, dispatch and receipt through the Defence Supply Chain.
• Facilitate safe handover, receipt and delivery of equipment.
• Support disposal of equipment, including ITAR/export-control considerations.
• Develop, maintain and administer project plans and related documentation.
• Prepare correspondence, briefs and reports for senior delegates and governance forums.
• Assist with project risk management using Defence tools and processes.
• Undertake System Manager support duties and act in that role when required.
• Manage project correspondence, mailboxes, records and data management.
• Work collaboratively with customers, colleagues, contractors and other stakeholders.
• Undertake additional project tasks as delegated by the System Manager and Project Director.

Skills

Project management

Stakeholder engagement

Microsoft Office

Collaboration

Organisational skills

Tools

SAP

Job description

About The Role

The Project Support Officer will work within the Specialist Systems Team, forming part of a broader CASG project environment. The role provides day-to-day project support across procurement, coordination, governance, logistics, reporting and stakeholder engagement to help the team deliver project objectives.

Defence project experience would be highly regarded.

Key Responsibilities

• Assist and support the Project Manager with day-to-day project activities and procurement-related deliverables, including approvals, expenditure documentation, invoices, stakeholder activities and supporting procurement documentation.
• Prepare and administer Defence Agreements and Work Orders and support the approval and processing of invoices in SAP.
• Engage with internal and external stakeholders to coordinate and support project activities, training and delivery requirements.
• Support equipment preparation, lifting, dispatch and receipt through the Defence Supply Chain.
• Facilitate the safe handover, receipt and delivery of equipment as required.
• Support the day-to-day management of equipment disposal, including assets subject to ITAR or other export-control considerations.
• Assist with the development, maintenance and administration of project plans and related project documentation.
• Prepare correspondence, briefs and reports as directed, including material for senior delegates, committees and governance forums.
• Assist with the management and maintenance of Specialist Systems Team risks using applicable Defence project risk-management tools and processes.
• Undertake System Manager support duties and be prepared to act in the System Manager role when required.
• Manage project correspondence, including oversight and coordination of project mailboxes, records and data management.
• Work collaboratively and maintain effective relationships with customers, colleagues, contractors and other stakeholders.
• Undertake additional project tasks as delegated by the System Manager and Project Director.

Essential Skills And Experience

• Experience working in a high-performing project team and contributing to the management and delivery of project outcomes.
• Demonstrated ability to build trusted and valued relationships with project team members, customers and partners.
• A high level of competence and experience using Microsoft Office applications.
• Ability to work collaboratively with project team members and stakeholders, including above-the-line and below-the-line contractors and other Defence agencies.
• Sound organisational and management skills aligned with the project's strategic objectives and delivery requirements.

Highly Desirable Experience And/or Qualifications

• Experience working in a Defence environment.
• Experience using Defence Enterprise Resource Planning (ERP) tools, including SAP or comparable systems.
• Experience drafting and preparing briefs, correspondence and reports.
• Recognised project management qualifications or professional accreditation, such as AIPM or equivalent.
• Understanding of contemporary project management frameworks, including PMBOK principles, and experience working within Defence project-management methodologies and governance environments.