Project Support Officer

Profectus; Canberra; Hybrid; AUD 70,000 - 100,000; Full time

Job summary

Profectus is seeking a Project Support Officer to assist a digital modernisation program within an agency of the Australian Government. Working alongside the Project Manager and program leadership, you will keep project governance, scheduling, documentation and reporting running to time and to standard.

The work includes maintaining schedules and registers, preparing status reporting and briefing material, coordinating meetings and workshops, and supporting procurement and onboarding activity

Qualifications

• Experience providing administrative or project support in a fast paced delivery environment.
• Strong organisation and time management with the ability to manage competing priorities.
• Well developed written and verbal communication skills, including the ability to tailor information for different audiences.
• Ability to build constructive working relationships with stakeholders at all levels.
• Proficiency with Microsoft 365, including Teams, SharePoint, Word, Excel and PowerPoint.
• High level of accuracy and attention to detail.
• Experience maintaining project documentation, registers and reporting inputs.
• Experience supporting ICT or digital project teams.
• Experience within the Australian Public Service or another regulated environment.
• Experience supporting Agile delivery teams or structured project methodologies.
• Experience supporting governance, assurance or compliance activities.

Responsibilities

• Maintain project schedules, calendars, action registers and supporting documentation
• Support planning activities including meeting logistics, agenda preparation and minute taking
• Track deliverables, follow up actions and maintain risk, issue and dependency registers
• Support procurement and onboarding processes for contractors, including collation of documentation
• Prepare written material such as status updates, briefings, presentations and reporting inputs
• Consolidate information from multiple stakeholders to support executive reporting
• Maintain version control, naming conventions and documentation standards
• Coordinate meetings, workshops and presentations with internal and external stakeholders
• Manage communication channels, Teams sites, shared drives and distribution lists
• Ensure documents, records and processes align with agency policy and governance requirements
• Support audit, assurance and compliance activities as required
• Maintain accurate and secure records in line with legislative and security obligations
• Work as part of an integrated project team, adapting to changing priorities and supporting colleagues through peak periods

Skills

Organisation

Communication

Stakeholder mgmt

MS 365

Attention to detail

Agile support

Tools

Microsoft 365

Job description

Profectus is seeking Project Support Officers to support the delivery of a digital modernisation program within an agency of the Australian Government. Working alongside the Project Manager and program leadership, you will keep project governance, scheduling, documentation and reporting running to time and to standard. The work includes maintaining schedules and registers, preparing status reporting and briefing material, coordinating meetings and workshops, and supporting procurement and onboarding activity across the project team.

Key Responsibilities

• Maintain project schedules, calendars, action registers and supporting documentation
• Support planning activities including meeting logistics, agenda preparation and minute taking
• Track deliverables, follow up actions and maintain risk, issue and dependency registers
• Support procurement and onboarding processes for contractors, including collation of documentation
• Prepare written material such as status updates, briefings, presentations and reporting inputs
• Consolidate information from multiple stakeholders to support executive reporting
• Maintain version control, naming conventions and documentation standards
• Coordinate meetings, workshops and presentations with internal and external stakeholders
• Manage communication channels, Teams sites, shared drives and distribution lists
• Ensure documents, records and processes align with agency policy and governance requirements
• Support audit, assurance and compliance activities as required
• Maintain accurate and secure records in line with legislative and security obligations
• Work as part of an integrated project team, adapting to changing priorities and supporting colleagues through peak periods

Required Experience

• Demonstrated experience providing administrative or project support in a fast paced delivery environment
• Strong organisation and time management skills with the ability to manage competing priorities
• Well developed written and verbal communication skills, including the ability to tailor information for different audiences
• Ability to build constructive working relationships with stakeholders at all levels
• Proficiency with Microsoft 365, including Teams, SharePoint, Word, Excel and PowerPoint
• High level of accuracy and attention to detail
• Experience maintaining project documentation, registers and reporting inputs
• Experience supporting ICT or digital project teams
• Experience within the Australian Public Service or another regulated environment
• Experience supporting Agile delivery teams or structured project methodologies
• Experience supporting governance, assurance or compliance activities

Security Clearance Requirements

• Must be an Australian Citizen
• Must have a current AGSVA Baseline Security Clearance

Working Arrangements

• Hybrid, Canberra, Sydney or Melbourne

Why Profectus

Profectus partners with Australian Government agencies to deliver trusted ICT capability across complex delivery programs. We take a long term, relationship driven approach, supporting our people across the full lifecycle of their engagement while contributing to outcomes of national importance.