Program Support Officer – Office Administrator

Jobtailor; Townsville City; On-site; AUD 60,000 - 80,000; Full time

Job summary

Jobtailor in Townsville, Australia, seeks an experienced administrator to support Defence project efforts. The role involves coordinating administrative activities, managing documentation, and ensuring compliance across Aurecon and client systems.

You will assist project managers, prepareMinutes and reports, and coordinate internal and external meetings for a geographically dispersed team. The successful candidate will have 3–5 years in admin/coordination, strong organisational and communication

Qualifications

• Demonstrated experience in an administration, office support, coordination or project support role.
• Strong organisational skills and ability to manage competing priorities while maintaining attention to detail.
• Confidence working with systems, documentation and administrative processes.
• Excellent communication and interpersonal skills.
• Proactive and collaborative approach with willingness to learn new tools, systems and ways of working.
• Ability to obtain and maintain a Defence security clearance.
• Australian Citizenship is required.
• Approximately 3–5 years of administration or coordination experience is desirable.
• Candidates from office administration, healthcare, retail, Defence or other backgrounds are welcome.
• Relevant transferable experience is encouraged.

Responsibilities

• Support project, program and wider teams by coordinating administrative and operational activities.
• Process workflows using Aurecon and client systems while ensuring compliance.
• Upload, manage and maintain project documentation.
• Assist project managers with initiating requests and coordinating information.
• Prepare, review and format project documentation, meeting minutes and reports.
• Coordinate meetings and events for senior team members and internal and external attendees.
• Collaborate with geographically dispersed team members across a portfolio of Defence projects.
• Support smooth day-to-day operations of the Townsville office.
• Coordinate general administration and workplace requirements for the local team.

Skills

Administration

Office Support

Coordination

Documentation Management

Workflow Processing

Communication Skills

Education

Defence Security Clearance

Australian Citizenship

Tools

Aurecon Systems

Client Systems

Job description

• Support project, program and wider teams by coordinating administrative and operational activities
• Process workflows using Aurecon and client systems while ensuring compliance
• Upload, manage and maintain project documentation
• Assist project managers with initiating requests and coordinating information
• Prepare, review and format project documentation, meeting minutes and reports
• Coordinate meetings and events for senior team members and internal and external attendees
• Collaborate with geographically dispersed team members across a portfolio of Defence projects
• Support smooth day-to-day operations of the Townsville office
• Coordinate general administration and workplace requirements for the local team

Requirements

• Demonstrated experience in an administration, office support, coordination or project support role
• Strong organisational skills and ability to manage competing priorities while maintaining attention to detail
• Confidence working with systems, documentation and administrative processes
• Excellent communication and interpersonal skills
• Proactive and collaborative approach with willingness to learn new tools, systems and ways of working
• Ability to obtain and maintain a Defence security clearance
• Australian Citizenship is required
• Approximately 3–5 years of administration or coordination experience is desirable
• Candidates from office administration, healthcare, retail, Defence or other backgrounds are welcome
• Relevant transferable experience is encouraged

Core Competencies

Demonstrates strong organizational and administrative capabilities, with a focus on project support, documentation management, and effective communication. Proficient in coordinating activities and collaborating with diverse teams while ensuring compliance and attention to detail.

Highest-signal resume keywords

• Project Support Experience
• Organizational Skills
• Communication Skills
• Attention to Detail
• Defence Security Clearance

ATS Optimization Keywords

Hard Skills

• Administration
• Office Support
• Coordination
• Documentation Management
• Workflow Processing

Soft Skills

• Interpersonal Skills
• Proactive Approach
• Collaborative Mindset

Certifications & Qualifications

• Defence Security Clearance
• Australian Citizenship

Industry Keywords

• Defence Projects
• Project Documentation
• Meeting Coordination
• Operational Activities

Tools & Technologies

• Aurecon Systems
• Client Systems