Project Administration & Repairs Coordinator - Flexible Hours

Kinbuild; City of Brisbane; On-site; AUD 40,000 - 64,000; Full time

Benefits offered by this job

Purpose & Impact

Supportive Team Culture

Rewards & Recognition

Career Growth & Development

Health & Wellbeing

Financial & Lifestyle Perks

Travel & Holiday Benefits

Office Perks

Job summary

Kinbuild in Brisbane is seeking a Project Administration Coordinator to deliver a high standard of customer service by coordinating scheduling, processing documentation, and managing a portfolio of repairs. You will triage new jobs, liaise with owners, insurers and staff to ensure clear timelines and accurate data across CRM platforms.

You will be adept at problem solving, reading scopes of works, and maintaining safety and compliance while balancing multiple priorities.

Qualifications

• Excellent organisational and time management abilities with high attention to detail.
• Excellent understanding of insurance repair works
• Ability to problem solve issues
• Ability to read scopes of works and interpret the best solution for the clients
• Confident in liaising with customers and clients through excellent verbal and written communication skills
• Positive and pro-active attitude
• Strong time management with an ability to coordinate several priorities at any one time with a calm and professional approach
• Strong systems, operational and reporting skills with a willingness to work flexible hours and adapt to changed routines

Responsibilities

• Receive and Triage new job allocations, assess complexity, and organize urgent repairs with required stakeholders
• Process insurance claims from lodgment, through to completion, ensuring data accuracy in all internal and external CRM platforms
• Liaise with property owners, insurers, loss adjusters and internal staff to ensure smooth delivery of repairs.
• Managing communication between customers, estimators, and insurers to ensure transparency and efficiency throughout the repair process.
• Maintain safe work practices, inspecting and monitoring compliance with building and safety codes and other regulations and complete HSEQ audits in line with company’s criteria.
• Maintain Kinbuild Partners’ excellent reputation for high level customer service.
• Review of Pending Work list, on an individual trade base to ensure adequacy timeframe for completion of repairs is maintained during high volume of work

Job description

Kinbuild in Brisbane is seeking a Project Administration Coordinator to deliver a high standard of customer service by coordinating scheduling, processing documentation, and managing a portfolio of repairs. You will triage new jobs, liaise with owners, insurers and staff to ensure clear timelines and accurate data across CRM platforms.

You will be adept at problem solving, reading scopes of works, and maintaining safety and compliance while balancing multiple priorities.