Program Support Officer - Training & Ops (Hybrid)

CFA; City of Melbourne; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid work options with flexible work

Paid parental leave

Generous leave provisions

Health and wellbeing programs

Job summary

CFA is seeking a Program Support Officer to provide essential administrative and coordination support to the Training Design & Development team in Victoria. You will help develop, quality-assure and deliver learning materials, coordinating schedules, resources and logistics while maintaining records and documents.

The role requires organised, detail-focused individuals who can manage competing priorities and provide professional support.

Qualifications

• Analytical skills to scope and implement new learning initiatives and processes.
• Administration experience and ability to draft professional documents.
• Attention to detail, thoroughness and accuracy in tasks.
• Excellent communication and interpersonal skills with stakeholders.
• Proactive, able to work with minimal supervision and direction.
• Strong teamwork and collaboration across teams.

Responsibilities

• Coordinate schedules, meetings, resources and logistics for the TD&D team.
• Maintain accurate records and systems and support document preparation.
• Provide administrative support for learning and student management systems.
• Coordinate consultation activities, research and data processing.
• Build effective relationships with internal and external stakeholders.

Skills

Analytical skills

Administration

Drafting

Attention to detail

Communication

Teamwork

MS Office

Databases

Financial systems

Tools

MS Office

Databases

Financial systems

Job description

CFA is seeking a Program Support Officer to provide essential administrative and coordination support to the Training Design & Development team in Victoria. You will help develop, quality-assure and deliver learning materials, coordinating schedules, resources and logistics while maintaining records and documents.

The role requires organised, detail-focused individuals who can manage competing priorities and provide professional support.