Senior Coordinator - Learning Design

Country Fire Authority (CFA); City of Melbourne; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid work options

Health Ready programs

Paid parental leave

Job summary

Country Fire Authority (CFA) in Burwood East VIC is seeking a Senior Coordinator - Learning Design to lead planning, coordination and delivery of learning design projects that build capability across CFA. You will provide day-to-day leadership of the Learning Design team, prioritise work and ensure delivery to timeframes and quality standards.

You will translate operational, regulatory and strategic requirements into engaging learning solutions, oversee workflow, support continuous improvement

Qualifications

• Tertiary degree in a relevant field or Certificate IV in Training and Assessment (TAE40116) and familiarity with RTO environments.
• Ability to collaborate with partners and engage stakeholders across all levels to inform and improve learning solutions.
• Proven leadership to secure cooperation and contribution from team members.
• Ability to translate strategic objectives into actionable workplans with aligned resources.
• Strong written communication and documentation skills for curriculum and regulatory requirements.

Responsibilities

• Lead planning, coordination and delivery of learning design projects across CFA.
• Provide day-to-day leadership to the Learning Design team and prioritise work to meet timeframes and quality standards.
• Translate requirements into engaging learning solutions and oversee team workflow.

Skills

Stakeholder engagement

Leadership

Strategic planning

Learning design

LMS experience

Digital learning

Quality assurance

Continuous improvement

Education

Tertiary degree in a relevant field or Certificate IV in Training and Assessment (TAE40116)

Tools

LMS platforms

Job description

Country Fire Authority (CFA) – Burwood East VIC

CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.

Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.

We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.

To learn more about who we are and the work we do, visit our About Us page.

About the Role

As the Senior Coordinator - Learning Design, you will lead the planning, coordination and delivery of learning design projects that build capability across CFA. You will provide day-to-day leadership to the Learning Design team, ensuring work is prioritised, aligned to business needs and delivered to agreed timeframes and quality standards.

Working closely with subject matter experts and stakeholders across CFA, you will translate operational, regulatory and strategic requirements into engaging, practical learning solutions. You will oversee the team's workflow, support continuous improvement and contribute directly to the design and development of learning programs, resources and curricula.

This is a dynamic role requiring strong stakeholder engagement, learning design expertise and the ability to manage multiple priorities in a complex environment. You will play a key role in ensuring learning solutions are contemporary, compliant and aligned with CFA's operational objectives and service delivery requirements.

About you

• Tertiary degree in a relevant field and/or Certificate IV in Training and Assessment (TAE40116) or equivalent and an understanding of the arrangements, standards, and environment of an RTO (advantageous).


• Demonstrated ability to collaborate with partners and engage with stakeholders across all levels of the organisation to inform, design and improve learning solutions.


• Proven leadership skills that demonstrate the ability to obtain effective cooperation and contribution from team members.


• Demonstrated ability to translate strategic objectives into actionable and achievable workplans, aligning priorities, resources and activities to deliver effective outcomes.


• Highly developed analytical, conceptual, and written communication ability including process writing, editorial skills and development of materials aligned to curriculum, regulatory and/or legislative requirements. Ability to present to a wide range of audiences.


• Proven ability to work within a project framework with skills and experience to manage multiple and complex projects concurrently.


• Experience in digital learning design and development, including the application of learning technologies, LMS platforms and digital solutions to enhance training delivery.


• Experience in quality assurance, continuous improvement and assessment validation within a regulated training environment.

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference


• Work-Life Balance: Paid parental leave, generous leave provisions


• Flexibility: Hybrid work options with flexible work arrangements


• Discounts: Emergency Memberlink discounts on various services


• Wellbeing Focus: Health Ready programs, flu vaccinations


• Member Assistance Program: Access support across 8 service pathways

Pre-employment Checks

Offers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check. You will also be required to provide at least two professional references.

What to expect from our recruitment process

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email ***********@cfa.vic.gov.au

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014.You can view our Privacy Statement here. For access and correction of the information we have collected, contact ***********@cfa.vic.gov.au