Program Manager

MA MISSION AUSTRALIA; Bega; On-site; AUD 100,000 - 136,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Health insurer discounts

Free counselling and chaplaincy

Job summary

Mission Australia in Bega, NSW, is seeking an experienced leader to manage a small team and drive high-quality service delivery in Bega and Cooma. Reporting to the Area Manager, you will lead your team to deliver services while fostering relationships with local stakeholders and contributing to positive outcomes for people experiencing homelessness.

The role emphasizes staff development, budget oversight, and adherence to relevant awards, with a focus on community impact and sustainable service

Qualifications

• Experience leading a team within a complex service-delivery environment.
• Strong knowledge of the homelessness sector and community services.
• Budget and financial management experience.
• Commitment to positive community outcomes.
• National police history check and clearances required.

Responsibilities

• Lead and support the local team to deliver program requirements, including quality frameworks, program targets, compliance obligations and KPIs.
• Build and maintain strong relationships with internal and external stakeholders while contributing specialist advice and support to Mission Australia projects, programs and activities.
• Provide effective and supportive team leadership, including staff training, performance management and recruitment, while ensuring operations comply with the Enterprise Agreement or relevant Award.
• Prepare accurate service reports for the Area Manager and contribute to budget development and management as required.

Skills

Leadership experience

Stakeholder engagement

Budget management

Team management

Education

Relevant degree or associate diploma in related field

Job description

Make a meaningful difference! Permanent Full-time opportunity | Bega, NSW $118,063 + Super + NFP Benefits Life at Mission Australia

When you join Mission Australia, you become part of a community committed to ending homelessness and helping Australians in need thrive. United by our Christian purpose and values, we stand alongside people for as long as they need us.

This is an opportunity to bring your leadership experience, passion for community services and commitment to positive social outcomes to an organisation where your work can make a genuine difference. Find out more about us and our purpose.

Your opportunity

We are looking for an experienced and passionate leader to manage a small team and drive the effective delivery of services in Bega and Cooma. Reporting to the Area Manager, you will lead your team to deliver high-quality services while building strong relationships with key stakeholders across the local community. This is a rewarding opportunity to combine people leadership, service delivery and community engagement while contributing to better outcomes for people experiencing homelessness.

Your key responsibilities will be to:

• Lead and support the local team to successfully deliver program requirements, including quality frameworks, program targets, compliance obligations and KPIs.
• Build and maintain strong relationships with internal and external stakeholders while contributing specialist advice and support to Mission Australia projects, programs and activities.
• Provide effective and supportive team leadership, including staff training, performance management and recruitment, while ensuring operations comply with the Enterprise Agreement or relevant Award.
• Prepare accurate service reports for the Area Manager and contribute to budget development and management as required.

Requirements for success

• Demonstrated experience leading a team within a complex service-delivery environment.
• A relevant degree with experience, or an associate diploma with substantial relevant experience.
• Strong knowledge and practical experience working within the homelessness sector.
• Experience in budget and financial management.
• A genuine commitment to achieving positive community and social outcomes.
• Strong relationship-building skills and the ability to work effectively with a range of stakeholders.

Before commencing with us, you will be required to complete a national police history check, qualification and referee checks, and hold the relevant clearance to work with children and/or vulnerable people.

Our culture

At Mission Australia, you’ll be part of an innovative and inclusive culture where your contribution is valued and your work helps make a meaningful difference in the lives of Australians in need. We are committed to the safety and wellbeing of our people and the people we serve. We recognise, value and respect diversity. Whoever you are, if you have the skills and actively support our purpose and values, you are welcome at Mission Australia. Find out more about a career with Mission Australia.

Your benefits

Rewarding and purposeful work where you can see the difference you are making.

• Not-for-profit salary packaging, which may help reduce your taxable income through AccessPay.
• Generous discounts with health insurers and major retailers.
• Free external and confidential counselling, plus access to chaplaincy support.

About Mission Australia

Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact. Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration. We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services. Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more. Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential. That’s why we stand together with Australians in need, until they can stand for themselves. Learn more about Mission Australia and our purpose.