Program Manager

Mission Australia; Bega Valley, Cooma; Hybrid; AUD 106,000 - 130,000; Full time

Job summary

Mission Australia in Bega, NSW, is seeking an experienced Program Manager to lead a small team delivering homelessness services. You will ensure quality service delivery, meet KPIs, and maintain strong relationships with local stakeholders across Bega and Cooma.

Reporting to the Area Manager, you will oversee staff development, compliance with the Enterprise Agreement and relevant awards, manage budgets, and contribute to continuous improvement in client outcomes for people experiencing

Qualifications

• Demonstrated experience leading a team within a complex service-delivery environment.
• A relevant degree with experience, or an associate diploma with substantial relevant experience.
• Strong knowledge and practical experience working within the homelessness sector.
• Experience in budget and financial management.
• Genuine commitment to achieving positive community and social outcomes.
• Strong relationship-building skills and the ability to work effectively with a range of stakeholders.

Responsibilities

• Lead and support the local team to successfully deliver program requirements, including quality frameworks, program targets, compliance obligations and KPIs.
• Build and maintain strong relationships with internal and external stakeholders while contributing specialist advice and support to Mission Australia projects, programs and activities.
• Provide effective and supportive team leadership, including staff training, performance management and recruitment, while ensuring operations comply with the Enterprise Agreement or relevant Award.
• Prepare accurate service reports for the Area Manager and contribute to budget development and management as required.

Skills

Team leadership

Budget management

Stakeholder engagement

Education

Relevant degree

Associate diploma

Job description

Program Manager### Program ManagerApply: Bega - CS / Bega Valley Homelessness Support Service: Full time: Posted Today: End Date: November 27, 2026 (26 days left to apply): JR107301**Make a meaningful difference!** **Permanent Full-time opportunity | Bega, NSW** **$118,063 + Super + NFP Benefits** **Life at Mission Australia**When you join Mission Australia, you become part of a community committed to ending homelessness and helping Australians in need thrive. United by our Christian purpose and values, we stand alongside people for as long as they need us. This is an opportunity to bring your leadership experience, passion for community services and commitment to positive social outcomes to an organisation where your work can make a genuine difference.Find out more about us and our purpose. **Your opportunity**We are looking for an experienced and passionate leader to manage a small team and drive the effective delivery of services in **Bega and Cooma**.Reporting to the Area Manager, you will lead your team to deliver high-quality services while building strong relationships with key stakeholders across the local community. This is a rewarding opportunity to combine people leadership, service delivery and community engagement while contributing to better outcomes for people experiencing homelessness. **Your key responsibilities will be to:*** Lead and support the local team to successfully deliver program requirements, including quality frameworks, program targets, compliance obligations and KPIs.* Build and maintain strong relationships with internal and external stakeholders while contributing specialist advice and support to Mission Australia projects, programs and activities.* Provide effective and supportive team leadership, including staff training, performance management and recruitment, while ensuring operations comply with the Enterprise Agreement or relevant Award.* Prepare accurate service reports for the Area Manager and contribute to budget development and management as required. **Requirements for success****To thrive in this role, you will bring:*** Demonstrated experience leading a team within a complex service-delivery environment.* A relevant degree with experience, or an associate diploma with substantial relevant experience.* Strong knowledge and practical experience working within the homelessness sector.* Experience in budget and financial management.* A genuine commitment to achieving positive community and social outcomes.* Strong relationship-building skills and the ability to work effectively with a range of stakeholders. Before commencing with us, you will be required to complete a national police history check, qualification and referee checks, and hold the relevant clearance to work with children and/or vulnerable people. **Our culture**At Mission Australia, you’ll be part of an innovative and inclusive culture where your contribution is valued and your work helps make a meaningful difference in the lives of Australians in need.We are committed to the safety and wellbeing of our people and the people we serve. We recognise, value and respect diversity. Whoever you are, if you have the skills and actively support our purpose and values, you are welcome at Mission Australia. Find out more about a career with Mission Australia.If you need support to submit your application, please contact **[e-mail]**. **Your benefits*** Rewarding and purposeful work where you can see the difference you are making.* Not-for-profit salary packaging, which may help reduce your taxable income through AccessPay.* Generous discounts with health insurers and major retailers.* Free external and confidential counselling, plus access to chaplaincy support. **How to apply**If you’re an experienced leader who is passionate about quality service delivery, building strong teams and creating positive outcomes for people experiencing homelessness, we’d love to hear from you.Click **“Apply now”** to submit your application.**Applications are shortlisted as they are received, so we encourage you to apply as soon as possible to be considered.**