Program Manager

Mission Australia; Bega; On-site; AUD 106,000 - 130,000; Full time

Benefits offered by this job

Salary packaging for not-for-profit

Health insurance discounts

Confidential counselling

Chaplaincy support

Job summary

Mission Australia in Australia is seeking an experienced leader to manage a small team and drive the delivery of homelessness support services in Bega and Cooma. Reporting to the Area Manager, you will lead your team to deliver high-quality services while building strong relationships with key stakeholders in the local community.

This role offers permanent full-time employment with a base salary of $118,063 plus Super and not-for-profit benefits.

Qualifications

• Demonstrated experience leading a team within a complex service-delivery environment.
• A relevant degree with experience, or an associate diploma with substantial relevant experience.
• Strong knowledge and practical experience working within the homelessness sector.
• Experience in budget and financial management.
• A genuine commitment to achieving positive community and social outcomes.
• Strong relationship-building skills and the ability to work effectively with a range of stakeholders.

Responsibilities

• Lead and support the local team to successfully deliver program requirements, including quality frameworks, program targets, compliance obligations and KPIs.
• Build and maintain strong relationships with internal and external stakeholders while contributing specialist advice and support to Mission Australia projects, programs and activities.
• Provide effective and supportive team leadership, including staff training, performance management and recruitment, while ensuring operations comply with the Enterprise Agreement or relevant Award.
• Prepare accurate service reports for the Area Manager and contribute to budget development and management as required.

Skills

Team leadership

Budget & financial management

Stakeholder engagement

Homelessness sector knowledge

Community outcomes focus

Relationship building

Education

Relevant degree with experience

Associate diploma with substantial relevant experience

Job description

Make a meaningful difference!

Permanent Full-time opportunity | Bega, NSW
$118,063 + Super + NFP Benefits

Life at Mission Australia

When you join Mission Australia, you become part of a community committed to ending homelessness and helping Australians in need thrive. United by our Christian purpose and values, we stand alongside people for as long as they need us.

This is an opportunity to bring your leadership experience, passion for community services and commitment to positive social outcomes to an organisation where your work can make a genuine difference.

Find out more about us and our purpose.

Your opportunity

We are looking for an experienced and passionate leader to manage a small team and drive the effective delivery of services in Bega and Cooma.

Reporting to the Area Manager, you will lead your team to deliver high-quality services while building strong relationships with key stakeholders across the local community. This is a rewarding opportunity to combine people leadership, service delivery and community engagement while contributing to better outcomes for people experiencing homelessness.

Your key responsibilities will be to:

• Lead and support the local team to successfully deliver program requirements, including quality frameworks, program targets, compliance obligations and KPIs.
• Build and maintain strong relationships with internal and external stakeholders while contributing specialist advice and support to Mission Australia projects, programs and activities.
• Provide effective and supportive team leadership, including staff training, performance management and recruitment, while ensuring operations comply with the Enterprise Agreement or relevant Award.
• Prepare accurate service reports for the Area Manager and contribute to budget development and management as required.

Requirements for success

To thrive in this role, you will bring:

• Demonstrated experience leading a team within a complex service-delivery environment.
• A relevant degree with experience, or an associate diploma with substantial relevant experience.
• Strong knowledge and practical experience working within the homelessness sector.
• Experience in budget and financial management.
• A genuine commitment to achieving positive community and social outcomes.
• Strong relationship-building skills and the ability to work effectively with a range of stakeholders.

Before commencing with us, you will be required to complete a national police history check, qualification and referee checks, and hold the relevant clearance to work with children and/or vulnerable people.

Our culture

At Mission Australia, you’ll be part of an innovative and inclusive culture where your contribution is valued and your work helps make a meaningful difference in the lives of Australians in need.

We are committed to the safety and wellbeing of our people and the people we serve.

We recognise, value and respect diversity. Whoever you are, if you have the skills and actively support our purpose and values, you are welcome at Mission Australia.

Find out more about a career with Mission Australia.

Your benefits

• Rewarding and purposeful work where you can see the difference you are making.
• Not-for-profit salary packaging, which may help reduce your taxable income through AccessPay.
• Generous discounts with health insurers and major retailers.
• Free external and confidential counselling, plus access to chaplaincy support.