Program Coordinator

Service Stream Fixed Communications; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

Service Stream Fixed Communications is seeking an organised Program Coordinator to support our national Aerial Program, coordinating work, keeping tasks on track and ensuring accurate delivery. You will work closely with Field Supervisors, contractors and stakeholders to monitor progress, document updates and produce reliable management reports.

This role suits someone with strong administration skills, attention to detail and the ability to manage a high volume of tasks in a fast-paced

Qualifications

• Experience in administration, scheduling, coordination or operational support.
• Certificate in Telecommunications (desirable) or Diploma/Certificate in Business Administration.
• Strong organisational skills and the ability to manage a high volume of tasks.
• Excellent communication and stakeholder engagement skills.
• High attention to detail and a commitment to accurate documentation.
• Experience in telecommunications, utilities, construction or field services is advantageous.

Responsibilities

• Managing work order progression, updates and tracking activities.
• Supporting Field Supervisors and contractors with operational coordination and documentation.
• Monitoring work volumes, identifying delays and escalating issues where required.
• Maintaining accurate records, reports and system updates.
• Assisting with stakeholder communications and client reporting.
• Supporting onboarding, operational meetings and continuous improvement initiatives.

Skills

Administration

Scheduling

Coordination

Operational support

Communication

Stakeholder engagement

Attention to detail

Education

Certificate in Telecommunications

Diploma/Certificate in Business Administration

Tools

Microsoft Office

Job description

Primary Location

VIC - Melbourne - 655 Collins St

Job Description Summary

Service Stream's Fixed Communications division is seeking an organised and motivated Program Coordinator to support our national Aerial Program.

About the Role

Program Coordinator - Aerial Program

This role is ideal for someone who enjoys coordinating work, managing competing priorities, supporting operational teams, and ensuring work is delivered efficiently and accurately. Working closely with Field Supervisors, contractors and stakeholders, you will play an important role in keeping program activities on track and supporting the successful delivery of telecommunications maintenance and network work.

Key Responsibilities

• Managing work order progression, updates and tracking activities.
• Supporting Field Supervisors and contractors with operational coordination and documentation.
• Monitoring work volumes, identifying delays and escalating issues where required.
• Maintaining accurate records, reports and system updates.
• Assisting with stakeholder communications and client reporting.
• Supporting onboarding, operational meetings and continuous improvement initiatives.

About You

• Experience in administration, scheduling, coordination or operational support.
• Certificate in Telecommunications (desired but not mandatory) or
• Certificate in Diploma or Business administration skills (desire but not mandatory)
• Strong organisational skills and the ability to manage a high volume of tasks.
• Excellent communication and stakeholder engagement skills.
• High attention to detail and a commitment to accurate documentation.
• Strong Microsoft Office and general computer skills.
• Experience within telecommunications, utilities, construction or field services environments will be highly regarded.

Why Join Service Stream?

You'll join a supportive team that values safety, accountability, collaboration and continuous improvement. This is an opportunity to build your career within the telecommunications industry while working alongside experienced operational leaders in a national program environment.

If you're a proactive coordinator who enjoys working behind the scenes to keep teams organised and work moving forward, we'd love to hear from you.

Department

Administration