Aerial Program Coordinator — Operational Excellence

Connect Sydney; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

Service Stream's Fixed Communications division in Melbourne is seeking a Program Coordinator to support our national Aerial Program. This role focuses on coordinating work, managing priorities, supporting operational teams and ensuring tasks are delivered accurately and on time.

Ideal candidates will have experience in administration or scheduling, a telecommunications-related certificate or business administration diploma, and strong MS Office skills.

Qualifications

• Experience in administration, scheduling, coordination or operational support.
• Certificate in Telecommunications or Diploma in Business Administration preferred.
• Strong organisational skills and ability to manage a high volume of tasks.
• Excellent communication and stakeholder engagement skills.
• High attention to detail and accurate documentation.
• Proficiency with Microsoft Office and standard computer tools.
• Experience in telecommunications, utilities, construction, or field services is valued.

Responsibilities

• Managing work order progression, updates and tracking activities.
• Supporting Field Supervisors and contractors with operational coordination.
• Monitoring work volumes, delays and escalating issues.
• Maintaining accurate records, reports and system updates.
• Assisting with stakeholder communications and client reporting.
• Supporting onboarding, meetings and continuous improvement initiatives.

Skills

Administration

Scheduling

Coordination

Stakeholder engagement

Communication

Education

Certificate in Telecommunications

Diploma in Business Administration

Tools

Microsoft Office

Job description

Service Stream's Fixed Communications division in Melbourne is seeking a Program Coordinator to support our national Aerial Program. This role focuses on coordinating work, managing priorities, supporting operational teams and ensuring tasks are delivered accurately and on time.

Ideal candidates will have experience in administration or scheduling, a telecommunications-related certificate or business administration diploma, and strong MS Office skills.