Program Coordinator

Service Stream; Melbourne; Presencial; AUD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Service Stream’s Fixed Communications division is seeking an organised and motivated Program Coordinator to support our national Aerial Program at Melbourne.

You will coordinate day-to-day administration, manage work order progression and documentation, and collaborate with Field Supervisors, contractors and stakeholders to keep activities on track and deliver telecommunications maintenance and network work efficiently.

Formación

• Experience in administration, scheduling, coordination or operational support.
• Certificate in Telecommunications (desired) or Diploma in Business Administration.
• Strong organisational skills and the ability to manage a high volume of tasks.
• Excellent communication and stakeholder engagement skills.
• High attention to detail and a commitment to accurate documentation.
• Strong Microsoft Office and general computer skills.
• Experience within telecommunications, utilities, construction or field services environments will be highly regarded.

Responsabilidades

• Coordinating and supporting day-to-day administration of the program.
• Managing work order progression, updates and tracking activities.
• Supporting Field Supervisors and contractors with operational coordination and documentation.
• Monitoring work volumes, identifying delays and escalating issues where required.
• Maintaining accurate records, reports and system updates.
• Assisting with stakeholder communications and client reporting.
• Supporting onboarding, operational meetings and continuous improvement initiatives.

Conocimientos

Organisational skills

Communication skills

Stakeholder engagement

Attention to detail

MS Office

Administrative experience

Educación

Certificate in Telecommunications

Diploma in Business Administration

Herramientas

MS Office

Descripción del empleo

Primary Location

VIC - Melbourne - 655 Collins St

Job Description Summary

Service Stream’s Fixed Communications division is seeking an organised and motivated Program Coordinator to support our national Aerial Program.

About the Role

Program Coordinator - Aerial Program

This role is ideal for someone who enjoys coordinating work, managing competing priorities, supporting operational teams, and ensuring work is delivered efficiently and accurately. Working closely with Field Supervisors, contractors and stakeholders, you will play an important role in keeping program activities on track and supporting the successful delivery of telecommunications maintenance and network work.

Key Responsibilities

You will be responsible for coordinating and supporting the day-to-day administration of the program, including:

• Managing work order progression, updates and tracking activities.
• Supporting Field Supervisors and contractors with operational coordination and documentation.
• Monitoring work volumes, identifying delays and escalating issues where required.
• Maintaining accurate records, reports and system updates.
• Assisting with stakeholder communications and client reporting.
• Supporting onboarding, operational meetings and continuous improvement initiatives.

About You

To be successful, you will bring:

• Experience in administration, scheduling, coordination or operational support.
• Certificate in Telecommunications (desired but not mandatory) or
• Certificate in Diploma or Business administration skills (desire but not mandatory)
• Strong organisational skills and the ability to manage a high volume of tasks.
• Excellent communication and stakeholder engagement skills.
• High attention to detail and a commitment to accurate documentation.
• Strong Microsoft Office and general computer skills.
• Experience within telecommunications, utilities, construction or field services environments will be highly regarded.

Why Join Service Stream?

You’ll join a supportive team that values safety, accountability, collaboration and continuous improvement. This is an opportunity to build your career within the telecommunications industry while working alongside experienced operational leaders in a national program environment.

If you’re a proactive coordinator who enjoys working behind the scenes to keep teams organised and work moving forward, we’d love to hear from you.

Department

Administration