Program Administrator, Enhanced Mental Health Services

Uniting NSW & ACT; Willoughby City Council; On-site; AUD 51,000 - 56,000; Full time

Benefits offered by this job

Salary packaging

Me Days

CPD Days

U Rewards

Job summary

Uniting NSW & ACT is seeking a Program Administrator – Enhanced Services to provide high-quality administrative support across the Enhanced Services portfolio, including UAMHS, YESS and BMMHC teams. You’ll work across multiple locations, handle coordination, and ensure smooth operation of services for youth and adults.

The role demands strong admin skills, invoice processing, and advanced MS Office proficiency, with a valid driver’s license.

Qualifications

• Three (3) or more years’ experience in administration / medical reception.
• Experience working in mental health service.
• Experience processing invoices and general finance.
• Advanced level capability in Word, Excel, Outlook, PowerPoint and other IT applications.
• A valid driver’s license.

Responsibilities

• Provide general administrative and team support, including preparing meeting minutes and correspondence.
• Manage stationery, office supplies, purchase orders and general finance administration.
• Support triage bookings and provide face-to-face, online and telephone customer service.
• Monitor shared inboxes and assist the online triage team with enquiries and administration.
• Support general office housekeeping and the upkeep of building facilities, including notices and signage.
• High-level of customer service to both internal and external customers.
• Excellent written and oral communication skills and the ability to communicate and liaise effectively and sensitively at all levels, both internally and externally.
• Manage competing priorities, work to deadlines and use initiative in a busy environment.

Skills

Administrative experience

Customer service

Time management

MS Office proficiency

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Uniting NSW & ACT is seeking a Program Administrator – Enhanced Services to provide high-quality administrative support across the Enhanced Services portfolio, including UAMHS, YESS and BMMHC teams. You’ll work across multiple locations, handle coordination, and ensure smooth operation of services for youth and adults.

The role demands strong admin skills, invoice processing, and advanced MS Office proficiency, with a valid driver’s license.