Mental Health Programs Administrator

Uniting; Willoughby City Council; On-site; AUD 70,000 - 82,000; Full time

Benefits offered by this job

Salary packaging to increase take-home

4 Me Days

4 CPD Days

Fitness Passport

U Rewards

Job summary

Uniting NSW.ACT is seeking a Program Administrator for Enhanced Services to support clinical and operational teams across UAMHS, YESS and BMMHC. The role involves administrative duties, coordination across Chatswood, Penrith, Oatlands and Blacktown, and front-line customer service.

The position is permanent full-time, Monday to Friday, 9am–5pm, with location-based days and potential site proximity considerations. Strong MS Office skills and health service experience are desirable.

Qualifications

• Three (3) or more years’ experience in administration / medical reception.
• Experience working in mental health service.
• Experience processing invoices and general finance.
• Above average to Advanced level capability in Word, Excel, Outlook, PowerPoint and other IT applications.
• A valid driver’s license

Responsibilities

• Provide general administrative and team support, including preparing meeting minutes and correspondence.
• Manage stationery, office supplies, purchase orders and general finance administration.
• Support triage bookings and provide face-to-face, online and telephone customer service.
• Monitor shared inboxes and assist the online triage team with enquiries and administration.
• Support general office housekeeping and the upkeep of building facilities, including notices and signage.
• High-level of customer service to both internal and external customers
• Excellent written and oral communication skills and the ability to communicate and liaise effectively and sensitively at all levels, both internally and externally.
• Manage competing priorities, work to deadlines and use initiative in a busy environment.

Skills

Administrative experience

Medical reception

Customer service

MS Office proficiency

Tools

Word

Excel

Outlook

PowerPoint

Job description

Uniting NSW.ACT is seeking a Program Administrator for Enhanced Services to support clinical and operational teams across UAMHS, YESS and BMMHC. The role involves administrative duties, coordination across Chatswood, Penrith, Oatlands and Blacktown, and front-line customer service.

The position is permanent full-time, Monday to Friday, 9am–5pm, with location-based days and potential site proximity considerations. Strong MS Office skills and health service experience are desirable.