Program Administrative & Billing Specialist

Steppingstone, Inc.; Nambour; On-site; AUD 55,000 - 75,000; Full time

Job summary

Steppingstone, Inc. in Queensland seeks an Administrative Recovery Specialist to join the Program Team. The role involves managing program recordkeeping, consumer documentation, data collection, and monthly billings, with flexible shifts.

The position supports the Finance Department with accounting tasks, fee collection, and maintaining orderly files and databases, while assisting with inquiries and audits as needed.

Qualifications

• Associate degree in business management preferred.
• Minimum of two years of office management experience in billing for Managed Care Organizations/third party billing.
• Strong attention to detail and organizational skills.
• Excellent analytical, computer, and multi-tasking abilities.
• Excellent verbal and written communication skills.
• Good working knowledge of computers, electronic health records, and data collection.
• Driver’s license required for travel.

Responsibilities

• Greet and assist visitors.
• Screen to determine consumer eligibility for services.
• Prepare intake and admission paperwork.
• Book appointments and provide scheduling support.
• Explain program services and requirements to consumers.
• Handle program billing, reporting and purchasing tasks.
• Collect fees and prepare fee reports.
• Assist Finance with AR/AP, banking, and reconciliations.
• Supervise consumers during shifts and monitor rounds.
• Maintain files, records, and databases in order.
• Respond to inquiries and coordinate with clinical team as needed.

Skills

Billing experience

Attention to detail

Organizational skills

Analytical skills

Computer skills

Multi-tasking

Verbal communication

Written communication

Driver's license

EHR systems

Data collection

Education

Associate degree in business management

Job description

Steppingstone, Inc. in Queensland seeks an Administrative Recovery Specialist to join the Program Team. The role involves managing program recordkeeping, consumer documentation, data collection, and monthly billings, with flexible shifts.

The position supports the Finance Department with accounting tasks, fee collection, and maintaining orderly files and databases, while assisting with inquiries and audits as needed.