Product Manager, Identity Verification & CIAM

NCS Group Australia; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

NCS Group Australia is seeking a Product Manager (Identity Verification) to own and drive CIAM identity verification capabilities within our transformation program. You will define policies, processes and customer journeys that balance seamless experience with fraud prevention and regulatory compliance.

You will partner with UX, Engineering, Privacy, Security and Operations to establish verification levels across onboarding, account recovery and high-risk transactions, turning complex risk needs

Qualifications

• Experience as a Product Manager/Owner in Digital Identity, Identity Verification, KYC, Fraud, CIAM or onboarding environments.
• Strong knowledge of identity proofing: document verification, biometrics, facial matching, liveness and data validation.
• Familiarity with identity verification providers (Daon or similar).
• Understanding privacy, fraud, security and regulatory considerations for customer identity.

Responsibilities

• Own and drive identity verification capabilities within the CIAM transformation program.
• Define policies, processes and customer journeys balancing experience, fraud prevention and compliance.
• Collaborate with UX, Engineering, Privacy, Security and Operations to set verification levels across onboarding and high-risk transactions.

Skills

Product management

Identity verification

KYC

Fraud

CIAM

Agile delivery

Stakeholder engagement

Regulatory compliance

Vendor management

Onboarding

Job description

NCS Group Australia is seeking a Product Manager (Identity Verification) to own and drive CIAM identity verification capabilities within our transformation program. You will define policies, processes and customer journeys that balance seamless experience with fraud prevention and regulatory compliance.

You will partner with UX, Engineering, Privacy, Security and Operations to establish verification levels across onboarding, account recovery and high-risk transactions, turning complex risk needs