Process Improvement Consultant (12-Month Contract)

Harvey Norman; Sydney; Presencial; AUD 90.000 - 120.000; Tempo integral

Benefícios oferecidos por esta vaga

Novated leasing options

Company paid parental leave

Fitness Passport

Professional development

Iconic Australian brand

Supportive team environment

Discounted purchases

Resumo da vaga

Harvey Norman is seeking a Business Analyst & Project Manager to join the Homebush West corporate team on a full-time parental relief contract for up to 12 months. You will drive improvements to systems and processes and collaborate with senior stakeholders to deliver value.

You will analyse data, develop business requirements, map processes, and oversee end-to-end system changes, testing, and post-implementation reviews. Strong communication and stakeholder management are essential.

Qualificações

• Proven experience in business analysis and project management.
• Strong data analysis and interpretation skills.
• Excellent stakeholder engagement and documentation abilities.

Responsabilidades

• Design improvements to systems and processes for the Product Care program.
• Analyse data to identify process improvements in AU and internationally.
• Develop business requirements, process maps, test scenarios and user materials.
• Manage end-to-end system and process changes with stakeholders including testing and post-implementation reviews.
• Monitor third-party vendor SLAs and performance.

Conhecimentos

Business Analysis

Project Management

Stakeholder Management

Data Analysis

Process Mapping

Descrição da vaga

Harvey Norman is seeking a Business Analyst & Project Manager to join the Homebush West corporate team on a full-time parental relief contract for up to 12 months. You will drive improvements to systems and processes and collaborate with senior stakeholders to deliver value.

You will analyse data, develop business requirements, map processes, and oversee end-to-end system changes, testing, and post-implementation reviews. Strong communication and stakeholder management are essential.