Process Chemistry Technical Account Lead

SciDev Ltd; Western Australia; On-site; AUD 120,000 - 150,000; Full time

Job summary

SciDev Ltd in Western Australia seeks a Technical Account Manager to support our Process Chemistry business and Perth-based team. You will oversee key customer relationships across Western Australia, blending technical insight with account management to drive value.

Reporting to the Business Unit Head, you will lead technical projects, provide solutions aligned with client operations, and identify new opportunities.

Qualifications

• 4+ years of proven experience in technical sales and account management.
• Hands-on with technology developments and cross-functional work.
• Experience leading projects and managing service delivery.
• Strong commitment to safety and quality standards.
• Excellent communication and interpersonal skills.
• Ability to work across client sites and internal teams.

Responsibilities

• Manage customer accounts across sales, order delivery, technical support and project requirements.
• Lead communication and escalation of customer concerns.
• Act as a trusted technical advisor providing recommendations aligned with client goals.
• Pursue and identify new opportunities to grow existing accounts and develop new business.
• Gather customer insights and work with internal teams to improve service delivery and processes.
• Forecast sales to support supply chain and demand planning.
• Prepare customer presentations, technical proposals, quotations and tenders.

Skills

Technical sales

Account management

Project management

Technical documentation

Communication

Education

Tertiary qualification in Chemistry, Metallurgy or Chemical/Mining Engineering

Job description

SciDev Ltd in Western Australia seeks a Technical Account Manager to support our Process Chemistry business and Perth-based team. You will oversee key customer relationships across Western Australia, blending technical insight with account management to drive value.

Reporting to the Business Unit Head, you will lead technical projects, provide solutions aligned with client operations, and identify new opportunities.