Proactive Service Scheduler & Administration

Aqua-Tech Drinking Water Solutions; City of Brisbane; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Permanent position

Competitive salary

Training provided

Exposure to operations & scheduling

Job summary

Aqua-Tech Drinking Water Solutions in Coorparoo QLD is seeking a proactive Scheduling Administrator to support service delivery and administration. You will plan daily technician schedules, liaise with customers, and coordinate field service orders to ensure timely, efficient service.

You will handle data entry, quotes, and invoicing while maintaining strong communication with internal teams and external agents.

Qualifications

• Experience planning and scheduling in a trade or service environment.
• Proficient with job management software is highly regarded.
• Strong communication and interpersonal skills.
• Excellent time management and multitasking abilities.
• Ability to work autonomously and as part of a team.

Responsibilities

• Provide exceptional customer service as the first point of contact.
• Plan daily schedules for service technicians to meet maintenance requests.
• Liaise with customers to ensure timely and efficient service.
• Coordinate field service orders with facilities management for scheduling.
• Work with internal technicians and external service agents to complete orders.
• Manage in-house programs to keep data accurate and up to date.
• Provide general administrative support including quotes and invoicing.
• Coordinate inductions and documentation with the compliance team.

Skills

Scheduling experience

Customer service

Time management

Data entry

Communication skills

Teamwork

Tools

Job management software

Job description

Aqua-Tech Drinking Water Solutions in Coorparoo QLD is seeking a proactive Scheduling Administrator to support service delivery and administration. You will plan daily technician schedules, liaise with customers, and coordinate field service orders to ensure timely, efficient service.

You will handle data entry, quotes, and invoicing while maintaining strong communication with internal teams and external agents.