Proactive Reception & Office Administrator

CityFM; City of Monash; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

On-site parking

Career development program

Exclusive discounts at retailers

Job summary

CityFM is seeking a proactive Receptionist and Office Administrator to join a team-focused environment in a modern building with on-site parking. You will deliver professional customer service, coordinate enquiries, and manage travel bookings while supporting the People and Safety Team.

The role requires intermediate MS Office skills and previous admin/reception experience, with strong verbal and written communication. CityFM promotes development and a supportive culture.

Qualifications

• Experience in Reception or Office Administration preferred.
• Strong customer service and communication skills.
• Able to manage multiple tasks and meet deadlines.

Responsibilities

• Reception duties including professional welcome of internal and external stakeholders.
• Act as point of contact for general queries from City Field Technicians.
• Administer monthly customer service/perception surveys.
• Manage travel and accommodation bookings, event management, catering and room setup.
• Provide support to People and Safety Team as required.

Skills

Customer service

Time management

Verbal communication

Written communication

Tools

MS Office

Job description

CityFM is seeking a proactive Receptionist and Office Administrator to join a team-focused environment in a modern building with on-site parking. You will deliver professional customer service, coordinate enquiries, and manage travel bookings while supporting the People and Safety Team.

The role requires intermediate MS Office skills and previous admin/reception experience, with strong verbal and written communication. CityFM promotes development and a supportive culture.