Administration and Reception Officer

CityFM; City of Monash; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

On-site parking

Career development program

Exclusive discounts at retailers

Job summary

CityFM is seeking a proactive Receptionist and Office Administrator to join a team-focused environment in a modern building with on-site parking. You will deliver professional customer service, coordinate enquiries, and manage travel bookings while supporting the People and Safety Team.

The role requires intermediate MS Office skills and previous admin/reception experience, with strong verbal and written communication. CityFM promotes development and a supportive culture.

Qualifications

• Experience in Reception or Office Administration preferred.
• Strong customer service and communication skills.
• Able to manage multiple tasks and meet deadlines.

Responsibilities

• Reception duties including professional welcome of internal and external stakeholders.
• Act as point of contact for general queries from City Field Technicians.
• Administer monthly customer service/perception surveys.
• Manage travel and accommodation bookings, event management, catering and room setup.
• Provide support to People and Safety Team as required.

Skills

Customer service

Time management

Verbal communication

Written communication

Tools

MS Office

Job description

The Opportunity:We are recruiting for a proactive, experienced Receptionist and Office Administrator who enjoys workingin ateam focused environment.

You will demonstrate a passion for customer service, professional communication skills, excellent time management abilities, and a capacity to meet deadlines

Why you want to work for our team:

• Working within a custom designed modern building with free on- site secure parking
• Career progression making use of our extensive learning and development program
Supportive and encouraging team!Discounts Hub with exclusive discounts across major Australian retailers

Your key responsibilities will include:

Reception duties including professional welcome of internal and external stakeholdersAct as point of contact for general queries from City Field TechniciansAdminister monthly customer service/perception surveysProficiently manage all travel and accommodation bookings across the business in addition to event management, catering and room set upProvide support to the People and Safety Team as and when required

You willbe requiredtodemonstrate:

Intermediate MS Office skills - EssentialPrevious experience in an Administration or Reception role - PreferredVery good verbal and written communication skill

City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member. We provide a challenging and rewarding environment with ongoing professional development for all our Team Members. City does not accept any unsolicited resume referrals from Recruitment Agencies. City will not pay any placement fees relating to unsolicited resume referrals.