Proactive Office Administrator & Reception Specialist

City Facilities Management Australia; City of Monash; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Free on-site parking

Learning and development program

Discounts Hub with exclusive discounts

Job summary

City Facilities Management Australia is seeking a proactive Receptionist and Office Administrator to join our team in a collaborative, customer‑focussed environment. You will greet internal and external stakeholders professionally and manage daily administrative tasks with strong time management and deadline awareness.

The role requires excellent verbal and written communication, intermediate MS Office skills, and a demonstrated ability to provide exceptional customer service.

Qualifications

• Intermediate MS Office skills - Essential.
• Experience in Administration or Reception - Preferred.
• Excellent verbal and written communication skills.
• Exceptional customer focus.

Responsibilities

• Reception duties including professional welcome of internal and external stakeholders.
• Act as point of contact for general queries from City Field Technicians.
• Administer monthly customer service/perception surveys.
• Proficiently manage all travel and accommodation bookings across the business, in addition to event management, catering and room set up.
• Provide support to the People and Safety Team as and when required.

Skills

Communication

MS Office

Customer focus

Tools

MS Office

Job description

City Facilities Management Australia is seeking a proactive Receptionist and Office Administrator to join our team in a collaborative, customer‑focussed environment. You will greet internal and external stakeholders professionally and manage daily administrative tasks with strong time management and deadline awareness.

The role requires excellent verbal and written communication, intermediate MS Office skills, and a demonstrated ability to provide exceptional customer service.