Privacy & Information Access Officer

NSW Health; Penrith; On-site; AUD 91,000 - 121,000; Full time

Benefits offered by this job

Accrued Day off (ADO)

Salary Packaging

Novated Leasing

Education Training Service - 110+课程/年

Employee Assistance Program (EAP)

Fitness Passport

Job summary

Nepean Hospital, part of the NBMLHD under NSW Health, is seeking a Privacy & Information Access Officer. You will support privacy governance, process information access requests, and oversee data releases in line with NSW Health policies.

You will deliver privacy education, handle complaints and data breaches, and work with stakeholders across the district to ensure compliant information management practices.

Qualifications

• Demonstrated working knowledge of NSW privacy legislation (HRIPA and PPIPA), the GIPA Act, and NSW Health policy frameworks.

Responsibilities

• Provide specialist advice on privacy governance, information access requests, information release, privacy education and training, and management of privacy complaints and data breaches.

Skills

Privacy legislation

Stakeholder advising

Written communication

Analytical thinking

Training material

Tools

Microsoft Office

Electronic records management systems

Job description

Employment Type:PermanentFull Time
Position Classification:Health Manager Level 1
Location: Station St Office, Penrith
Remuneration:$91,326.00 - $121,497.00 per annum
Hours Per Week:38
Requisition ID:REQ706478
Applications Close: 17/11/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,
working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.

An exciting opportunity exists for a proactive and detail-oriented Privacy & Information Access Officer to join the Information Management team at Nepean Hospital. In this autonomous and rewarding role, you will play a key part in supporting the District's privacy, information access, and information governance functions, ensuring compliance with relevant legislation.

Working across a diverse stakeholder network, you will provide specialist advice and operational support on privacy governance, information access requests, information release, privacy education and training, and the management of privacy complaints and data breaches. This role requires strong analytical and communication skills, sound judgement, and the ability to navigate complex and sensitive matters while delivering timely, customer-focused outcomes that align with NSW Health policies and legislative requirements.

Benefits available to eligible NBMLHD employees

• Accrued Day off (ADO)
• Opportunity for extra tax savings through Salary Packaging
• Novated Leasing
• Great education opportunities through Education Training Service which offers over 110 courses each year
• Access to our Employee Assistance Program (EAP) for staff and family members
• Fitness Passport

What you will bring to the role

• Demonstrated working knowledge and experience in applying NSW privacy legislation (HRIPA and PPIPA), the GIPA Act, and relevant NSW Health policy frameworks. A current drivers licence (and willingness to travel in accordance with the demands of the position) is required.
• Highly developed written and verbal communication skills, including experience advising stakeholders at varying levels of seniority and engaging with members of the public regarding enquiries and complaints.
• Demonstrated ability to independently prepare high-quality correspondence, reports, briefs, decisions, and training material involving complex and sensitive subject matter.
• Strong organisational skills with proven ability to work autonomously, manage competing priorities, and maintain effective professional relationships.
• Demonstrated capacity to exercise initiative, sound judgement, and adaptability in meeting statutory obligations and operational deadlines.
• Well-developed analytical and problem-solving skills, including risk assessment, interpretation of legislation, and attention to detail.
• Demonstrated ability to identify and implement process improvement changes, maintain tracking of task lists and action plans.
• High-level information technology skills, including proficiency in Microsoft Office and electronic records management systems, and the ability to quickly learn new systems independently.

Additional information

• NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
• Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health.
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.