Patient Reported Measures Program Lead

NSW Health; Penrith; On-site; AUD 96,000 - 109,000; Full time

Benefits offered by this job

Salary packaging

Novated Leasing

Education opportunities through ETS

Employee Assistance Program (EAP)

Fitness Passport

Job summary

Nepean Blue Mountains Local Health District is seeking a Patient Reported Measures Program Lead to advance patient-centred care and value-based healthcare. You will shape and deliver the NSW PRM program across NBMLHD, partnering with clinicians, consumers and managers.

Lead development, implementation and ongoing integration of the PRM program, collaborating with NSW Agency for Clinical Innovation and Primary Health Network to embed patient-reported measures into clinical care and service

Qualifications

• Tertiary qualifications in a relevant discipline.
• Experience working with health staff, consumers and carers to capture experience and co-design improvements in service.
• Proven project management and change management experience.

Responsibilities

• Lead development, implementation and ongoing integration of the NSW Patient Reported Measures Program across NBMLHD.
• Drive improvements in patient outcomes, experiences and service delivery.
• Collaborate with clinicians, consumers, managers and external stakeholders to embed patient-reported measures into routine care.
• Support rollout and sustainability of innovative digital solutions with cross-agency partners.

Skills

Extensive experience with health staff

Experience in project management

Change management

Systems thinking

Analytical skills

Verbal and written communication

Stakeholder engagement

Negotiation skills

Education

Tertiary qualifications in a relevant discipline

Job description

Employment Type: Temporary Full Time (Up to 19/03/2028)

Position Classification: Health Manager Level 3

Location: Station Street, Office

Remuneration: $69.35 - $78.79 per hour

Requisition ID: REQ703135

Applications Close: 05/11/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,

working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.

As the Patient Reported Measures (PRM) Program Lead, you will play a pivotal role in advancing patient-centred care and value-based healthcare across Nepean Blue Mountains Local Health District (NBMLHD). Working within a dynamic and collaborative environment, you will lead the development, implementation, and ongoing integration of the NSW Patient Reported Measures Program, driving improvements in patient outcomes, experiences, and service delivery.

Partnering with clinicians, consumers, managers, and external stakeholders, you will champion the integration of Patient Reported Measures into routine healthcare practice while supporting the successful rollout and sustainability of innovative digital solutions. Reporting to and working closely with the Principal Manager, Value Based Healthcare, you will collaborate with the NSW Agency for Clinical Innovation, Primary Health Network representatives, and a diverse range of stakeholders to embed patient-reported measures into clinical care and support meaningful service improvement across the District.

This is an exciting opportunity for an experienced project and change management professional to provide strategic leadership, foster stakeholder engagement, and contribute to healthcare transformation initiatives that place patients at the centre of care.

Benefits available to eligible NBMLHD employees

• Opportunity for extra tax savings through Salary Packaging


• Novated Leasing


• Great education opportunities through Education Training Service which offers over 110 courses each year


• Access to our Employee Assistance Program (EAP) for staff and family members


• Fitness Passport

What you will bring to the role

• Tertiary qualifications in a relevant discipline and/or demonstrated relevant industry experience.


• Extensive experience working with health staff, consumers and carers to capture their experience/outcomes co-designing improvements in service and care.


• Demonstrated experience in all aspects of project management, leading implementation of projects and/or initiatives and change management.


• Extensive experience in change-management and demonstrated successful approaches to implementing large scale, complex programs.


• High level skills in conceptual and systems thinking on the successful application of innovative approaches.


• Highly developed analytical skills and demonstrated ability to interpret and package complex information rapidly and accurately using verbal and written communications.


• Demonstrated ability to interact effectively with senior management and external stakeholders


• Demonstrated negotiation skills including the ability to resolve conflicts, competing demands and prioritising resources

Additional information:

• NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities.


• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.