Principal Manager Performance Improvement

NSW Health; Penrith; On-site; AUD 107,000 - 127,000; Full time

Benefits offered by this job

Accrued Day off (ADO)

Salary Packaging

Novated Leasing

Education opportunities (110+ courses)

Employee Assistance Program (EAP)

Fitness Passport

Job summary

Nepean Blue Mountains Local Health District is seeking a Principal Manager Performance Improvement to drive insight-led improvements across clinical and operational performance. You will lead KPI development, surface risks and provide decision-ready advice for action.

You will establish reporting standards, deliver targeted analyses, and partner with hospital and operations leaders to translate data into measurable outcomes. Strong stakeholder engagement and data governance are essential.

Qualifications

• Appropriate tertiary qualifications and/or evidence of executive-level management experience.
• Proven expertise in performance analytics and insights generation.
• Excellent written and verbal communication, with stakeholder engagement skills.
• Experience in developing concise, fit-for-purpose analysis for executive audiences.
• Experience leading performance improvement initiatives and embedding accountability.

Responsibilities

• Drive insight-led improvement across clinical and operational performance.
• Establish robust performance reporting standards and deliver targeted analyses.
• Build partnerships across clinical, operational and corporate teams and lead data analysts.

Skills

Performance analytics

Stakeholder engagement

Data visualization

Executive communication

Strategic reporting

Root-cause analysis

Digital literacy

Analytical storytelling

Education

Tertiary qualifications

Tools

Dashboards

Reporting platforms

Job description

Principal Manager Performance Improvement

Employment Type: Temporary Full Time (up to 14/01/2028)

Position Classification: Health Manager Level 4

Location: Station St Office

Remuneration: $77.44 - $92.27 per hour

Applications Close: 09/11/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,

working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world‑class clinical facilities, services, and care.

Nepean Hospital is seeking a Principal Manager Performance Improvement to drive insight‑led improvement across clinical and operational performance. This role leads the use of KPIs and performance measures to identify key risks and opportunities, surface emerging issues, and provide clear, decision‑ready advice that enables leaders to take timely corrective action and focus effort where it will have the greatest impact.

Working closely with hospital and operations leaders, you will establish robust performance reporting standards, deliver targeted analysis to support planning and investment decisions, and ensure improvement actions translate into measurable and sustained outcomes. You will build strong partnerships across clinical, operational and corporate teams, and lead performance data analysts to ensure reliable, trusted data is consistently used to improve outcomes, quality and efficiency at Nepean Hospital.

What you will bring to the role

• Appropriate tertiary qualifications and / or evidence of management experience at an executive level with high level knowledge and understanding of the NSW health system, funding models, relevant legislation, external agencies and health system benchmarking.
• Demonstrated expertise in performance analytics and insights generation, with the ability to interpret complex operational, clinical, and financial data to drive evidence‑based decision‑making.
• Excellent written and verbal communication skills, including the capacity to write a coherent argument and report writing skills, and demonstrated experience in negotiation and engagement with key stakeholders, of all levels through a collaborative approach
• Strong capability in developing high‑quality reporting and strategic narratives, with a track record of producing concise, fit‑for‑purpose analysis for executive and board‑level audiences
• Experience in supporting or leading performance improvement initiatives, including root‑cause analysis, implementation oversight, benefit tracking, and embedding accountability mechanisms.
• Advanced stakeholder engagement and influencing skills, with the ability to build productive relationships with clinical, operational, and corporate teams, and to facilitate performance review discussions.
• High level of digital and analytical literacy, including proficiency with data visualisation tools, dashboards, and reporting platforms, alongside strong data integrity and quality‑assurance capability.

Benefits available to eligible NBMLHD employees

• Accrued Day off (ADO)
• Opportunity for extra tax savings through Salary Packaging
• Novated Leasing
• Great education opportunities through Education Training Service which offers over 110 courses each year
• Access to our Employee Assistance Program (EAP) for staff and family members
• Fitness Passport

Additional information:

• Click here for the Position Description
• For role related queries or questions contact David Pennington on ***************@health.nsw.gov.au
• NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
• NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.