Printing Coordinator

JDA Print Recruitment; Melbourne; On-site; AUD 48,000 - 55,000; Full time

Job summary

JDA Print Recruitment is seeking a Printing Coordinator in Melbourne within a not-for-profit, NDIS-enabled organisation. You will oversee end-to-end printing operations, ensuring safety, quality, and on-time delivery while guiding supported employees in the printing department.

You will coordinate quotes, pricing and invoicing, and maintain reports and records. The role runs 8:00am–4:30pm, Mon–Fri, with salary packaging and tax-friendly benefits for not-for-profit staff.

Qualifications

• Experience in the printing industry with job coordination and customer service
• Digital printing and finishing experience
• Experience quoting, pricing and invoicing processes

Responsibilities

• Coordinate print jobs end-to-end from enquiry to completion.
• Schedule workflow priorities, manage stock and equipment.
• Prepare and follow up customer quotes and pricing.
• Submit accurate invoicing within finance timeframes.
• Act as main contact for enquiries, updates and service recovery
• Monitor quality, waste and continuous improvement
• Coordinate maintenance and servicing of printing equipment
• Arrange courier and transport providers
• Supervise and train supported employees in printing

Skills

Printing coordination

Quality control

Customer service

Digital printing

Finishing

Quotations & pricing

Invoicing processes

Job description

The company is a well-established not-for-profit and registered NDIS provider whose commercial division delivers reliable print, warehousing and supply-chain services - while creating meaningful, supported employment for people with disability. It's a rare chance to bring your commercial printing know-how to a role where the work you coordinate genuinely changes lives.

The role of Printing Coordinator leads the day-to-day running of the commercial printing operation, making sure jobs are delivered safely, to spec, and within agreed quality, time and budget targets - while supporting and mentoring the supported employees who work alongside you.

Full time, permanent role, working Mon - Fri, 8.00am - 4.30pm. Easy access via public transport via Belgrave Lilydale train line and buses.

The successful applicant will need a Working with Children and NDIS clearance ($130 each, claimable on tax) prior to commencement.

N.B. Salary packaging is available due to 'not for profit' status, and first $18,000 earned is tax free.

What you'll be doing

• Coordinating print jobs end-to-end, from enquiry through to completion - scheduling, workflow priorities, stock and equipment
• Preparing and following up customer quotes, maintaining accurate pricing, and supporting profitability and cost recovery
• Preparing and submitting accurate customer invoicing information within finance timeframes
• Acting as the key point of contact for customer enquiries, job updates, complaints and service recovery
• Monitoring quality, waste, rework and rejection rates, and driving continuous improvement
• Coordinating routine maintenance and servicing of printing equipment, liaising with suppliers and contractors
• Booking and coordinating courier and transport providers
• Providing day-to-day supervision, training and task support to supported employees in the printing department
• Maintaining accurate reports, job records, databases and quality documentation

What we're looking for

• Demonstrated experience in the printing industry, covering job coordination, quality control and customer service
• Digital printing and finishing experience required
• Experience preparing quotes, maintaining pricing and supporting invoicing processes

A few things to know

This role sits within a values-driven, NDIS-registered organisation, so the successful applicant will need to complete a medical assessment and hold (or obtain prior to starting) a current NDIS Worker Screening Clearance, a Working with Children Check, and an International Police Check if applicable.

What's on offer

A permanent role where your printing career and your values can pull in the same direction - a stable, respected employer, a supportive team, and work that has genuine social impact every single day.

Negotiable for the right person, the remuneration guide is from $35-40 p/h (plus super).

You must have full working rights to work in Australia as visa sponsorship and relocation are not provided for this role.

Additional information

• Not-For-Profit With Real Social Impact
• Eastern Suburbs of Melbourne
• Full time permanent role