Digital Printing / Junior Graphic Designer

MBE Broadbeach; Gold Coast City; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

On-the-job training

Competitive remuneration

Job summary

MBE Broadbeach on the Gold Coast is seeking a motivated Digital Print & Graphic Design Team Member for a permanent on-site role. The position combines graphic design with hands-on digital printing, mailbox services and shipping, offering training and long-term development.

The successful candidate will work across customer service, artwork preparation, pre-press, and finishing tasks, with opportunities to grow skills in design, printing and business services in a busy, friendly team.

Qualifications

• Graphic design skills and strong attention to detail.
• Proficiency with Adobe Illustrator and InDesign.
• Excellent customer service and communication skills.

Responsibilities

• Provide exceptional customer service in person, over the phone and via email.
• Graphic design, artwork preparation and pre-press production.
• Operate digital printing and finishing equipment.
• Set up, check and impose artwork files for printing.
• Bind, laminate, trim and finish prints.
• Prepare quotes, process orders and follow up with customers.
• Handle domestic and international shipping enquiries and bookings.
• Mail sorting, mailbox services and fulfilment.
• Manage multiple jobs and meet production deadlines.
• Cash handling and processing customer payments.
• Opening and closing procedures.
• General administration and maintaining a clean, organised workspace.
• Work towards operational and performance targets.

Skills

Graphic design

Customer service

Attention to detail

English communication

Multitasking

Team player

Willing to learn

Tools

Adobe Illustrator

InDesign

Adobe Creative Suite

Printing equipment

Job description

Digital Printing / Junior Graphic Designer

Permanent Position Available – Digital Print & Graphic Design Team Member

Location: MBE Broadbeach, Gold Coast, QLD

Employment Type: Part time, Full-Time

About the Role

MBE Broadbeach is seeking a motivated, reliable and enthusiastic Digital Print & Graphic Design Team Member to join our team on a permanent basis.

We are a busy, fast-paced business centre specialising in digital printing, graphic design, mailbox services, and domestic and international shipping.

This is an excellent opportunity for someone with graphic design skills, proficiency in Adobe Creative Suite, and a strong customer service mindset who is looking for a stable, long-term position with opportunities to develop their skills.

Previous experience in digital printing, mailing or shipping is highly regarded but not essential, as full on-the-job training will be provided.

Key Responsibilities

The successful candidate will be involved in a variety of daily operations, including:

• Providing exceptional customer service in person, over the phone and via email

• Graphic design, artwork preparation and pre-press production

• Operating digital printing and finishing equipment

• Setting up, checking and imposing artwork files for printing

• Binding, laminating, trimming and other print finishing tasks

• Preparing quotes, processing orders and following up with customers

• Handling domestic and international shipping enquiries and bookings

• Mail sorting, mailbox services and fulfilment

• Managing multiple jobs and meeting production deadlines

• Cash handling and processing customer payments

• Opening and closing procedures

• General administration and maintaining a clean, organised workspace

• Working towards operational and performance targets

Skills & Requirements

Essential:

• Working knowledge of Adobe Creative Suite, particularly Adobe Illustrator and InDesign

• Strong customer service and interpersonal skills

• Excellent attention to detail and commitment to quality

• Good written and verbal English communication skills

• Strong computer literacy and organisational skills

• Ability to multitask and work efficiently in a fast-paced environment

• A positive attitude, reliability and willingness to learn

• Ability to work independently and collaboratively as part of a team

Highly Regarded:

• Previous experience in digital printing or graphic design

• Knowledge of print-ready artwork, bleed, crop marks and file preparation

• Experience operating digital printing or finishing equipment

• Experience in quoting, estimating or order management

• Familiarity with domestic and international courier services

What We Offer

• Permanent, stable employment in an established local business

• A friendly, supportive and professional working environment

• Comprehensive on-the-job training

• Opportunities to develop skills across graphic design, printing and business services

• A varied role with new challenges and learning opportunities

• Competitive remuneration based on experience and skills

Who We're Looking For

We're looking for someone who takes pride in their work, pays attention to the finer details and enjoys helping customers.

The ideal candidate will be dependable, proactive, adaptable and eager to learn. You should be comfortable handling different responsibilities, managing your time effectively and maintaining a high standard of work, even during busy periods.

Most importantly, we're seeking someone who is interested in growing with our business over the long term.