Client Service Operator

TIMG; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary sacrifice for superannuation

Additional leave after 12 months

Novated leasing

Parental leave

Employee Assistance Program

Employee referral program

Device salary sacrifice

Volunteer leave

Study assistance

Social events

Discounted retailers

Job summary

TIMG is seeking a motivated Client Service Operator to support our Brisbane-based commercial print clients. You will work in a fast-paced, team-driven environment, ensuring on-time delivery of print jobs, with a focus on accuracy and service quality.

You'll bring a design background and experience with InDesign, plus colour print management and binding skills. Strong multitasking and deadline discipline are essential to succeed in this role.

Qualifications

• Background in Design and experience with InDesign or similar.
• Colour print management and binding experience.
• Ability to print, bind and manage the commercial print process.
• Work efficiently and accurately with multiple deadlines.
• Juggle priorities and ensure our jobs are delivered on time.

Responsibilities

• Provide fast, accurate client service for commercial print jobs.
• Manage multiple deadlines and priorities.
• Collaborate with Sydney/Aspley team to support print operations.
• Undergo a police check if required.

Skills

Design background

Color print management

Printing and binding experience

Deadline-driven

Team collaboration

Tools

InDesign

MS Office

Job description

We are looking for a motivated person who enjoys scanning, printing, and working in a fast-paced environment. Monday to Friday, 38 hours a week.

What is this role?

You’ll be known as a Client Service Operator, which means you are a fast-moving, methodical working offering exceptional service to our clients. Working as part of a team, you’ll work on jobs from our commercial print clients. You need to:

• A background in Design and experience with Indesign or similar
• Colour print management and binding experience
• Ability to print, bind and manage the commercial print process
• Work efficiently and accurately with multiple deadlines
• Juggle priorities and ensure our jobs are delivered on time

About you

If you are committed to providing class-leading service to clients, have strong organisational skills and systems experience, are self-motivated and enjoy working in a team environment that supports each other to exceed our client’s expectations, then we want to hear from you.

Ultimately, it’s your attitude that’s most important to us, however previous experience within a corporate services or printing environmentis an advantage.

What will help you succeed in this role:

• Have the ability to multitask and transition between tasks efficiently meeting deadlines and adjusting to changes in priority
• Be passionate about providing exceptional service to clients
• Acute attention to detail and ability to work under pressure
• Flexible and be prepared to go an extra mile when required
• IT skills with a sound knowledge of MS Office, particularly Word, Excel and PowerPoint and Adobe Acrobat

If you are successful for this role, you will need to undergo a police check.

Who are our Sydney team?

Joining our Bureau team in theTIMG Aspley, you will be exposed to the fast and incredibly accurate business of supporting legal in print. You can learn more the team’s specific services here: https://www.timg.com/timg-for-legal

About us

We’re passionate about our people and we offer a supportive, positive and inclusive work environment.

• We work in prestigious locations and offices in easily accessible CBD locations
• We offer a full suite of career development and cross training opportunities
• We reward our people for high performance

What we offer

You’ll be joining a company dedicated to a culture that is fun, friendly, supportive, and respectful. On top of that, here are some of our benefits:

• Salary sacrifice for superannuation contributions
• Purchase additional leave (after 12 months)
• Novated leasing
• Paid, universal parental leave, additional to the government paid parental leave
• Employee Assistance Program for you and your immediate family
• Employee referral program
• Electronic device salary sacrifice options
• Volunteer leave
• Study assistance program
• Social events like lunches, pub nights, and fitness challenges
• Access to hundreds of discounted retailers

About TIMG

TIMG is one of Australia's great innovators, delivering smart and secure information management solutions to Australia's best and brightest companies. TIMG is a part of the Freightways group; an ANZ company with over 3,500 employees - extending multiple benefits to our organisation and employees from future opportunities to benefit programs.