Principal HRIS Architect

Corporate Administration Agency QLD; City of Brisbane; On-site; AUD 120,000 - 150,000; Full time

Job summary

Corporate Administration Agency QLD in Brisbane seeks a lead for the HRIS team to coordinate, support, and improve critical business systems and services in a customer-focused environment.

You will provide practical leadership to ensure services are well managed, stakeholders are supported and system work aligns with priorities and SLAs.

Qualifications

• Experience leading a small team in a customer-focused environment.
• Ability to balance project work with operational support.
• Experience coordinating change and system improvements.

Responsibilities

• Lead a small team to coordinate, support, and improve critical business systems.
• Ensure services are well managed, stakeholders supported, and SLAs met.
• Collaborate with users, vendors and operations to manage change.
• Oversee service requests, escalations and complex system issues.

Skills

Leadership

People management

Stakeholder management

Project coordination

Team leadership

Change management

Tools

Aurion HRIS

ELMO LMS

PowerBI

TechnologyOne XLOne

Aurion Query Tool

Job description

Corporate Administration Agency QLD – George Street QLD

This is a lead role within CAA’s Human Resource Services Branch, and you are responsible for leading a small team to coordinate, support and continuously improve critical business systems and related services in a customer focussed operating environment.

You will provide practical leadership to ensure services are well managed, stakeholders are supported, and system-related work is delivered effectively in line with business priorities and customer Service Level Agreements.

Working in a small, shared services organisation, you will balance scheduled project and improvement work with responsive operational support, including oversight of service requests, escalations and more complex system issues. You will help the team work across competing priorities and deliver high-quality services that support business operations.

You will work closely with customers, system users, vendors, technical specialists and operational teams to coordinate support, manage change and improvement activities and ensure critical business systems remain reliable and compliant. The role supports current systems and services while also contributing to future system changes and transition planning.

CAA currently uses Aurion HRIS and ELMO Learning Management System, and application-specific and external tools (Aurion Query Tool, PowerBI, TechnologyOne XLOne).

Applicants are not required to have expertise across all systems. Experience with one or more business systems will be regarded favorably. Success in this role will depend on your ability to understand business and system impacts, provide practical leadership to a small team, coordinate and prioritise work across competing operational and project demands.

• Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).
• Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.
• Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.
• All employees are required to disclose any interests that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 89, 182 or 183 of the Public Sector Act 2022.