Practice Manager & Optical Dispenser — Lead Patient Care

ProVision Eye Care Pty Ltd; South Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

Eyecentric | Manuka, ACT is seeking a Practice Manager / Optical Dispenser to join our independent optometry team. This hands-on leadership role combines patient care with the day-to-day running of the practice, shaping the patient experience while supporting the team.

You’ll lead operations, provide premium dispensing and personalised frame styling, coordinate workflows, manage stock and merchandising, and partner with our Optometrists to deliver exceptional eye care.

Qualifications

• Previous optical dispensing experience.
• Leadership experience or ready for first leadership role.
• Organised and proactive; enjoys solving problems.
• Confident communication and builds genuine relationships.
• Leads by example and enjoys supporting others.
• Pride in delivering exceptional patient care.

Responsibilities

• Lead the daily operations of the practice while supporting the team.
• Provide premium optical dispensing and personalised frame styling.
• Coordinate workflow to deliver an exceptional patient experience.
• Manage stock presentation, merchandising and frame selection.
• Support business improvements and contribute ideas for practice growth.
• Work closely with our Optometrists to deliver outstanding patient care.

Skills

Optical dispensing

Leadership

Customer service

Problem solving

Job description

Eyecentric | Manuka, ACT is seeking a Practice Manager / Optical Dispenser to join our independent optometry team. This hands-on leadership role combines patient care with the day-to-day running of the practice, shaping the patient experience while supporting the team.

You’ll lead operations, provide premium dispensing and personalised frame styling, coordinate workflows, manage stock and merchandising, and partner with our Optometrists to deliver exceptional eye care.