Practice Manager /Optical Dispenser - Eyecentric

ProVision Eye Care Pty Ltd; South Canberra; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Professional development

Rotating Saturdays

Supportive team

Job summary

Eyecentric in Manuka, ACT is seeking a Practice Manager / Optical Dispenser to lead daily operations and nurture patient relationships in an independently owned practice. The role blends clinical dispensing with hands‑on leadership and team support.

This position involves mentoring the team, ensuring a top-quality patient experience, stock management, and collaboration with our Optometrists to deliver exceptional care and personalised eyewear.

Qualifications

• Experience in optical dispensing and a patient-focused approach.
• Proven leadership experience or readiness for first leadership role.
• Strong organisational skills and proactive problem-solving.
• Confident communication and ability to build genuine relationships.
• Leads by example and supports others to deliver exceptional patient care.

Responsibilities

• Lead the daily operations of the practice while supporting the team.
• Provide premium optical dispensing and personalised frame styling.
• Coordinate workflow to deliver an exceptional patient experience.
• Manage stock presentation, merchandising and frame selection.
• Support business improvements and contribute ideas for practice growth.
• Work closely with Optometrists to deliver outstanding patient care.

Skills

Optical dispensing

Leadership

Organised

Communication

Patient care

Problem solving

Job description

Practice Manager / Optical Dispenser

Eyecentric | Manuka, ACT

Some practices are busy. Others are personal.

At Eyecentric, we've built our reputation on taking the time to genuinely care for every patient who walks through our doors. Located in the heart of Manuka, we're an independently owned optometry practice combining exceptional clinical care with carefully curated eyewear and genuine patient relationships.

Whether you're an experienced Practice Manager or an Optical Dispenser ready to take the next step in your career, this is an opportunity to play a key role in shaping the patient experience while supporting the day-to-day success of the practice.

This is a hands‑on leadership role where you'll continue working with patients while helping create an environment where both our team and our patients feel supported.

What your day might look like

No two days are exactly the same, but you can expect to:

• Lead the daily operations of the practice while supporting the team.
• Provide premium optical dispensing and personalised frame styling.
• Coordinate workflow to deliver an exceptional patient experience.
• Manage stock presentation, merchandising and frame selection.
• Support business improvements and contribute ideas for practice growth.
• Work closely with our Optometrists to deliver outstanding patient care.

Who we're looking for

You’ll be someone who:

• Has previous optical dispensing experience.
• Has leadership experience or is ready to step into their first leadership role.
• Is organised, proactive and enjoys solving problems.
• Communicates confidently and builds genuine relationships.
• Leads by example and enjoys supporting others.
• Takes pride in delivering exceptional patient care.

Why Eyecentric?

• Independently owned practice with a loyal patient community.
• A supportive and collaborative team where your ideas are valued.
• Premium eyewear and personalised patient care.
• Ongoing learning and professional development.
• A practice focused on quality care rather than sales targets.
• Rotating Saturdays shared across the team.

If you're looking for a role where patient relationships matter, your contribution is genuinely valued, and you'll be supported to grow, we'd be excited to welcome you to the Eyecentric team.