Practice Manager | Myhealth Toowong

Myhealth Medical Centres; Brisbane; On-site; AUD 95,000 - 130,000; Full time

Benefits offered by this job

Attractive Bonus Package

Discounted Private Health Insurance

Fitness Passport

Ongoing training and development

Supportive and collaborative team

Job summary

Myhealth Toowong is seeking an experienced Practice Manager to lead daily operations, drive team development and ensure smooth, high-quality patient care in a busy GP practice. The role requires a minimum of 2 years in GP practice management and strong leadership and communication skills.

You will oversee operations, coordinate with clinicians, manage staff inductions, and optimise scheduling while promoting a positive team culture and ongoing improvement.

Qualifications

• GP practice management experience (min 2 years)
• Demonstrated leadership and senior administrative capabilities
• Exceptional verbal and written communication skills
• Experience managing nursing and administration staff (preferred)
• Familiarity with Medicare, DVA, Work Cover, HICAPS and Private Health Insurance billings
• Strong multitasking and prioritisation abilities
• Positive, can-do attitude with a passion for patient experience and practice operations

Responsibilities

• Collaborate with lead doctors to ensure smooth operational workflows
• Oversee day-to-day practice operations with a focus on quality care
• Facilitate inductions and in-house training for new staff
• Manage diary scheduling with Clinical Team, waitlists, and patient appointments
• Provide solution-focused management to clinic operations and doctor queries
• Lead a hands-on team in problem-solving and patient care

Skills

GP practice management

Leadership

Communication

Multitasking

Tools

Medicare billing

HICAPS

DVA

Private Health Insurance

Job description

About Myhealth

At MyHealth, we offer the best of both worlds: the strength and resources of a large organisation, paired with the warmth and community spirit of a locally owned practice. With over 100 practices across Queensland, New South Wales, and Victoria, we have built an expansive, well-connected network of healthcare professionals — one that delivers the advantages of a large group without losing the close-knit culture that defines us.

About the role

We are seeking an experienced and motivated Practice Manager with a minimum of 2 years' experience in GP practice management to join our busy, fast-paced team at Myhealth Toowong on a full-time basis. This is a fantastic opportunity for someone with demonstrated leadership experience who enjoys a challenge and is confident in driving a practice forward.

As Practice Manager, you'll play a key role in overseeing daily operations, leading and developing the team, and ensuring the practice runs smoothly. You'll have the opportunity to make a real impact in a busy, dynamic environment, with a strong focus on team culture, operational excellence and ongoing development.

A day in the life:

• Collaborating with lead doctors to ensure smooth operational workflows
• Overseeing the day-to-day practice operations with a focus on quality care
• Facilitating inductions and in-house training sessions for new staff
• Managing the diary scheduling system with the Clinical Team, including waitlist management and patient appointment coordination
• Providing solution-focused management to clinic operations and doctor queries
• Leading a team with a hands-on approach to problem-solving and patient care

What we're looking for:

• Experience in GP practice management (min 2 years)
• Confident in taking on leadership and senior administrative roles
• Exceptional verbal and written communication skills
• Experience in managing nursing and administration staff is preferred but not essential
• Familiarity with Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billings preferred
• Strong multitasking and prioritisation skills
• A positive, can-do attitude with a passion for enhancing patient experiences and practice operations

What you'll get from us:

• Attractive Bonus Package
• Discounted Private Health Insurance
• Fitness Passport and exclusive discounts with our Corporate Partners
• Ongoing training and development
• A supportive and collaborative team environment
• Relocation assistance through Myhealth on the Move (available to current employees)

Curious to learn more about Myhealth?

Check out our website: www.myhealth.net.au/about-us

Work, Joy Balance

We're a values led organisation and believe that growth happens when we challenge ourselves to continuously improve and reach our goals. We value teamwork and respect and embrace all levels of experience. All this brings about joy and fulfilment in what we do. At Myhealth we believe in doing work that brings you joy and satisfaction while ensuring a balance.

EEO Statement

At Myhealth, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a work community that reflects the wider community that we serve. We welcome applications from Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

Please note that at this time, we are unable to consider candidates who require visa sponsorship for employment.

Additional information

• Competitive Salary and Bonus Package
• Help support and drive continued growth at the practice
• Join a company that prides itself on its work, joy, balance!