Practice Manager

Myhealth Medical Centres; Willoughby; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Private health discounts

Fitness Passport

Novated leasing

Relocation assistance

Training & development

Bonus incentive

Job summary

Myhealth Chatswood Chase Clinic is seeking a proactive Practice Manager to lead operational excellence, oversee daily administration, and support clinicians in delivering high-quality patient care. In this role you will coach admin staff, manage the diary, coordinate inductions, and drive improvements across scheduling, billing, and patient experience, with ongoing training and strong team backing.

Join a values-driven network that supports professional growth and provides access to training,

Qualifications

• Prior Practice Management experience in a General Practice Clinic.
• Confident in taking on leadership and senior administrative roles.
• Exceptional verbal and written communication skills.
• Experience managing nursing and administration staff.
• Familiarity with Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billings preferred.
• Strong multitasking and prioritisation skills.
• A positive, can-do attitude with a passion for enhancing patient experiences and practice operations.

Responsibilities

• Collaborating with lead doctors to ensure smooth operational workflows.
• Overseeing day-to-day practice operations with a focus on quality care.
• Facilitating inductions and in-house training sessions for new staff.
• Managing the diary scheduling system with the Clinical Team, including waitlist management and patient appointment coordination.
• Providing solution-focused management to clinic operations and doctor queries.
• Leading a team with a hands-on approach to problem-solving and patient care.

Skills

Leadership

Communication

Staff management

Operations

Multitasking

Tools

HICAPS

Practice management software

Job description

About Myhealth

At MyHealth, we offer the best of both worlds: the strength and resources of a large organisation, paired with the warmth and community spirit of a locally owned practice. With over 100 practices across Queensland, New South Wales, and Victoria, we have built a expansive, well-connected network of healthcare professionals — one that delivers the advantages of a large group without losing the close-knit culture that defines us.

About the role

As a Practice Manager in our Chatswood Chase Clinic, you'll play a key role in driving operational excellence while creating a supportive, team-driven environment. You'll have the chance to grow your career in a dynamic, forward-thinking practice that places strong emphasis on personal development and ongoing training.

A day in the life:

• Collaborating with lead doctors to ensure smooth operational workflows
• Overseeing the day-to-day practice operations with a focus on quality care
• Facilitating inductions and in-house training sessions for new staff
• Managing the diary scheduling system with the Clinical Team, including waitlist management and patient appointment coordination
• Providing solution-focused management to clinic operations and doctor queries
• Leading a team with a hands-on approach to problem-solving and patient care

What we’re looking for:

• Prior Practice Management experience in a General Practice Clinic
• Confident in taking on leadership and senior administrative roles
• Exceptional verbal and written communication skills
• Experience in managing nursing and administration staff
• Familiarity with Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billings preferred
• Strong multitasking and prioritisation skills
• A positive, can-do attitude with a passion for enhancing patient experiences and practice operations

What you’ll get from us:

• Discounted Private Health Insurance
• Fitness Passport, Novated leasing options and exclusive discounts with our Corporate Partners
• Internal relocation assistance - Myhealth on the Move
• Ongoing training and developmentA supportive and collaborative team environment
• STI Bonus Incentive available

Work, Joy Balance

We're a values led organisation and believe that growth happens when we challenge ourselves to continuously improve and reach our goals. We value teamwork and respect and embrace all levels of experience. All this brings about joy and fulfilment in what we do. At Myhealth we believe in doing work that brings you joy and satisfaction while ensuring a balance.

EEO Statement

At Myhealth, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a work community that reflects the wider community that we serve. We welcome applications from Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

Please note that at this time, we are unable to consider candidates who require visa sponsorship for employment.

Additional information

• Join a supportive team with big network backing - best of both worlds!
• Access to fitness Passport, Novated Leasing, Bonuses & Employee discounts!
• Strong head office support (Area Managers, HR, IT, Legal, Finance) behind you!