Practice Manager

Ausdocs Holdings Group; Tannum Sands; On-site; AUD 80,000 - 100,000; Full time

Job summary

Ausdocs Holdings Group seeks a Practice Manager to lead our busy general practice in Queensland. You will oversee day-to-day operations, support clinical and administrative teams, and ensure a smooth patient experience.

The role covers staff management, compliance, budgeting, and continuous improvement with comprehensive training and a supportive team environment.

Qualifications

• Experience in practice management, healthcare administration, or senior medical reception role.
• Strong leadership, communication, and interpersonal skills.
• Excellent organisational and problem-solving abilities.
• Experience with medical software such as Best Practice, Cubiko, and Tanda.
• Understanding of Medicare, private billing, and compliance requirements.

Responsibilities

• Lead, mentor, and support clinical and administrative staff.
• Oversee scheduling, patient flow, and reception operations.
• Ensure compliance with accreditation, regulatory, and Medicare requirements.
• Manage budgeting, billing, and financial reporting.
• Identify and implement process improvements to enhance efficiency and patient experience.
• Maintain policies and procedures that support a safe and welcoming practice environment.

Skills

Leadership

Communication

Organisational skills

Healthcare administration

Medicare compliance

Tools

Best Practice

Cubiko

Tanda

Job description

Are you an experienced healthcare leader, or a senior medical administration professional ready to take the next step in your career? Our busy and friendly general practice is seeking a Practice Manager to lead our team and ensure the smooth, efficient operation of the clinic.

About The Role

As Practice Manager, you will oversee the day-to-day operations of the practice, support our clinical and administrative teams, and help deliver an exceptional patient experience. You will be responsible for staff management, compliance, financial performance, and continuous improvement across the practice.

This role may also suit a Senior Receptionist or 2IC looking to step into a leadership position. Comprehensive training and support will be provided to ensure a successful transition.

Key Responsibilities

• Lead, mentor, and support clinical and administrative staff.
• Oversee scheduling, patient flow, and reception operations.
• Ensure compliance with accreditation, regulatory, and Medicare requirements.
• Manage budgeting, billing, and financial reporting.
• Identify and implement process improvements to enhance efficiency and patient experience.
• Maintain policies and procedures that support a safe and welcoming practice environment.

About You

• Experience in practice management, healthcare administration, or a senior medical reception role.
• Strong leadership, communication, and interpersonal skills.
• Excellent organisational and problem-solving abilities.
• Experience with medical software systems such as Best Practice, Cubiko, and Tanda.
• Understanding of Medicare, private billing, and compliance requirements.

Why Join Us?

• Supportive and collaborative team environment.
• Comprehensive handover and training.
• Opportunity to make a meaningful impact on patient care and practice performance.
• Competitive salary package.

If you're ready to lead a dedicated team and contribute to the success of a growing general practice, we'd love to hear from you.