Practice Manager

Private Emergency Health Australia; Canberra; On-site; AUD 90,000 - 130,000; Full time

Job summary

Private Emergency Health Australia in Canberra, ACT, is seeking a highly organized Practice Manager to oversee daily operations. The role involves staff oversight, policy development, financial oversight, and maintaining exceptional patient service, with collaboration across healthcare providers.

The successful candidate will bring a Bachelor’s degree in healthcare/business administration, 5+ years in healthcare management, and strong leadership, communication, and regulatory knowledge.

Qualifications

• Bachelor's degree in healthcare administration, business administration, or related field.
• Minimum of 5 years of experience in healthcare management or related field.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Knowledge of healthcare regulations and compliance requirements.
• Proficient in Microsoft Office and healthcare management software.

Responsibilities

• Manage and supervise staff, including hiring, training, and performance evaluations
• Develop and implement policies and procedures to ensure efficient workflow and compliance with regulations
• Monitor and manage financial performance, including budgeting, billing, and collections
• Maintain a high level of customer service by addressing patient concerns and resolving issues
• Collaborate with healthcare providers to ensure quality patient care and effective communication
• Manage inventory and supplies, including ordering and stocking
• Ensure compliance with all regulatory requirements, including HIPAA and OSHA

Skills

Leadership

Communication

Interpersonal skills

Operations management

Regulatory knowledge

Education

Bachelor's degree in healthcare administration

Tools

Microsoft Office

Healthcare management software

Job description

We are seeking a highly organized and experienced Practice Manager to oversee the daily operations of our organization. The successful candidate will be responsible for managing staff, ensuring efficient workflow, and maintaining a high level of customer service.

Responsibilities:

• Manage and supervise staff, including hiring, training, and performance evaluations
• Develop and implement policies and procedures to ensure efficient workflow and compliance with regulations
• Monitor and manage financial performance, including budgeting, billing, and collections
• Maintain a high level of customer service by addressing patient concerns and resolving issues
• Collaborate with healthcare providers to ensure quality patient care and effective communication
• Manage inventory and supplies, including ordering and stocking
• Ensure compliance with all regulatory requirements, including HIPAA and OSHA

Qualifications:

• Bachelor's degree in healthcare administration, business administration, or related field
• Minimum of 5 years of experience in healthcare management or related field
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Knowledge of healthcare regulations and compliance requirements
• Proficient in Microsoft Office and healthcare management software