Practice Manager

Clifton Beach Medical; Cairns Regional; On-site; AUD 90,000 - 130,000; Full time

Job summary

Clifton Beach Medical in Cairns is seeking a Practice Manager to lead our clinical and administrative teams, drive efficiency, and champion continuous improvement. You will oversee operations, staff development, compliance, and financial performance while delivering a high-quality patient experience.

The ideal candidate has proven leadership in healthcare administration, strong organisational skills, and experience with medical software such as Best Practice, Cubiko or Tanda.

Qualifications

• Proven experience in practice management or healthcare administration.
• Strong leadership and team development abilities.
• Excellent organisational and communication skills.
• Familiar with practice management software such as Best Practice, Cubiko or Tanda.
• Understanding of Medicare, private billing and compliance requirements.
• Proactive mindset with a focus on growth and continuous improvement.

Responsibilities

• Lead, mentor, and grow a high-performing team.
• Drive operational efficiency and workflow improvements.
• Oversee scheduling, patient flow, and reception operations.
• Ensure accreditation, Medicare and regulatory compliance.
• Manage budgets, billing, and financial performance.
• Maintain policies that support a safe, professional environment.

Skills

Leadership

Team development

Operational efficiency

Communication

Problem solving

Medicare knowledge

Tools

Best Practice

Cubiko

Tanda

Job description

Are you an experienced healthcare leader or senior medical administration professional ready to take the next step? We are seeking a Practice Manager to lead and grow our team, drive practice optimisation, and ensure the smooth, efficient operation of our busy and welcoming general practice.

About the Role

As Practice Manager, you will lead our clinical and administrative teams, strengthen practice performance, and champion continuous improvement. You will oversee operations, staff development, compliance, and financial performance while creating an exceptional experience for both patients and team members.

Key Responsibilities

• Lead, mentor, develop, and grow a high-performing team.
• Drive operational efficiency, workflow optimisation, and continuous improvement initiatives.
• Oversee scheduling, patient flow, and reception operations.
• Ensure compliance with accreditation, Medicare, and regulatory requirements.
• Manage budgets, billing, and financial performance.
• Maintain policies and procedures that support a safe, professional, and patient-focused environment.

About You

• Experience in practice management, healthcare administration, or a senior medical reception role.
• Proven leadership and team development skills.
• Strong organisational, communication, and problem-solving abilities.
• Experience with Best Practice, Cubiko, Tanda, or similar medical software.
• Understanding of Medicare, private billing, and compliance requirements.
• A proactive mindset with a passion for growth, optimisation, and continuous improvement.

Why Join Us?

• Opportunity to lead and shape a growing practice and team.
• Supportive and collaborative workplace culture.
• Comprehensive handover and training.
• Competitive salary package.

If you are passionate about developing people, improving systems, and driving practice success, we'd love to hear from you.