Practice Manager

Independent Practitioner Network Group; Brisbane; Presencial; AUD 110 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Practice Manager Incentive Plan

Annual bonus

Flexible working arrangements

Employee discounts via Flare

Fitness Passport access

Career development opportunities

Resumo da oferta

Independent Practitioner Network Group is seeking a Practice Manager to lead daily operations of a well-established Australian medical centre. You will supervise reception and nursing staff, work closely with respected doctors, and drive excellence in patient care and practice performance.

The role emphasizes hands-on leadership, initiative, and a commitment to continuous improvement, with a focus on patient experience, team development and sustainable business outcomes.

Qualificações

• Leadership experience in a medical practice or healthcare setting.
• Strong people leadership, coaching and development skills.
• Ability to build trusted relationships with doctors, patients and stakeholders.
• Financial acumen with experience managing practice performance, debtors, banking and reconciliations.
• Knowledge of Medicare processes and applications.
• Strong problem-solving, planning and organisational skills.

Responsabilidades

• Lead the operations of a successful practice with high-quality service.
• Manage reception and nursing staff and collaborate with doctors.
• Foster a positive, collaborative team culture and drive operational excellence.
• Identify opportunities to enhance patient experience, team performance and business outcomes.
• Support day-to-day management and reporting.

Conhecimentos

Leadership

People management

Stakeholder relations

Medicare knowledge

Problem solving

Descrição da oferta de emprego

The Practice Manager plays a key role in leading the operations of a successful and well-established practice, ensuring the delivery of high-quality service to doctors, patients, and the broader practice team.

The role is responsible for leading a team of reception and nursing staff while working closely with a team of respected and established doctors to support the ongoing success of the practice. The Practice Manager is supported by a dedicated 2IC, enabling a collaborative leadership approach and providing assistance with the day-to-day management of the practice.

As a hands-on leader, the Practice Manager fosters a positive and collaborative team culture, drives operational excellence, and supports the achievement of practice goals. The successful candidate will demonstrate initiative, a growth mindset, and a commitment to continuous improvement, proactively identifying opportunities to enhance patience experience, team performance, and business outcomes.

This is an opportunity to make a meaningful impact within a practice that is committed to delivery outstanding care and service to its local community.

Skills & experience

Previous leadership experience in a medical practice or healthcare environment.

Strong people leadership skills, with the ability to lead, coach and develop teams.

Proven ability to build trusted relationships with doctors, patients and key stakeholders.

Business and financial acumen, with experience managing practice performance, debtors, banking and reconciliations is highly advantageous.

Knowledge of Medicare processes and applications is highly desirable.

Strong problem-solving, planning and organisational skills, with the initiative to identify opportunities and implement practical solutions.

What we offer

A welcoming, supportive and collaborative team environment.

Participation in the Practice Manager Incentive Plan, with the opportunity to earn an annual bonus.

Flexible working arrangements to support work-life balance.

Access to exclusive employee discounts and savings through our employee benefits platform, Flare.

Fitness Passport membership, providing access to more than 1,600 fitness facilities across Australia for you and your immediate family.

Ongoing career development and progression opportunities within IPN and the broader Sonic Healthcare network.

Paid parental leave.

Access to our Employee Assistance Program for you and your immediate family members.

Access to Sonic Healthcare corporate health insurance plans.

Employee discounts of up to 20% at Artisan Aesthetic Clinics.

Recognition and rewards through our service milestone recognition program.

About IPN

IPN Medical Centres support the Australian community, operating over 140 Practices across the country and providing over 10 million patient consultations each year. IPN forms part of Sonic Healthcare, a leading global healthcare company headquartered in Australia.

We are an equal opportunity employer and committed to creating a diverse and inclusive environment which reflects the community we serve.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Do you have management experience in the healthcare services industry?
• Do you have customer service experience?
• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a practice manager?
• How many years of people management experience do you have?
• What are your base salary expectations?

IPN is the premium operator of medical centres in Australia and offers professional healthcare consultations to over 10 million Australians each year.

We manage over 220 modern, multidisciplinary medical centres throughout Australia. Each of our centres offer a service that is based on a commitment to our patients and a belief in trust and honesty.

Who is IPN?

IPN is the premium operator of medical centres in Australia and offers professional healthcare consultations to over 10 million Australians each year.

We manage over 220 modern, multidisciplinary medical centres throughout Australia. Each of our centres offer a service that is based on a commitment to our patients and a belief in trust and honesty.