POS Hardware Support Technician-Dubbo ,New South wales,Australia

Axiom Technologies; Dubbo; On-site; AUD 65,000 - 90,000; Full time

Job summary

Axiom Technologies is seeking a POS Hardware Support Technician for Dubbo, NSW. You will provide on-site and on-call support for POS hardware used in retail or hospitality, installing, maintaining and troubleshooting devices to minimize downtime and ensure customer service excellence.

Responsibilities include diagnosing faults in printers, cameras, and POS peripherals, performing preventive maintenance, updating firmware and drivers, and maintaining repair documentation and parts inventory.

Qualifications

• Proven experience in electronics or IT hardware repair.
• Strong knowledge of printer technologies.
• Familiarity with camera systems and imaging equipment.
• Experience with POS devices and peripherals (receipts printers, scanners, cheque readers).
• Ability to diagnose faults at the component and system level.
• Hands-on skills with tools such as a multimeter, soldering equipment.
• Basic understanding of networking and device connectivity.
• Good problem-solving and analytical skills.
• Strong communication and customer service skills.
• Preferred certifications include CompTIA A+.
• OEM-specific training (e.g., Epson, NCR, Verifone).

Responsibilities

• Diagnose faults and repair photo printers, receipt printers, label printers, hovercams, and magtek cheque readers
• Service and repair digital cameras (DSLR, mirrorless), including sensor cleaning and calibration
• Troubleshoot and maintain Repair Documentation
• Perform preventive maintenance to reduce equipment downtime
• Install firmware updates, drivers, and perform device configuration
• Maintain service logs, repair reports, and parts inventory
• Provide technical support and guidance to customers or internal teams
• Ensure compliance with safety and quality standards

Skills

electronics repair

printer technologies

camera systems

POS devices

diagnostics

hand tools

networking basics

problem solving

customer service

Education

CompTIA A+ (preferred)

OEM training (Epson/NCR/Verifone)

Tools

Multimeter

Soldering

Job description

POS Hardware Support Technician-Dubbo ,New South wales,Australia

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate activities ranging from simple to more complex plans. This role will provide on-site/on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate manner to ensure optimal service delivery.

Job Summary:
The POS Hardware Support Technician is responsible for providing technical assistance and support for Point of Sale (POS) hardware used in retail or hospitality environments. The role includes installing, maintaining, and troubleshooting POS devices to minimize downtime and ensure optimal customer service operations.

Key Responsibilities:

• Diagnose faults and repair photo printers, receipt printers, label printers, hovercams, and magtek cheque readers
• Service and repair digital cameras (DSLR, mirrorless), including sensor cleaning and calibration
• Troubleshoot and maintain Repair Documentation
• Perform preventive maintenance to reduce equipment downtime
• Install firmware updates, drivers, and perform device configuration
• Maintain service logs, repair reports, and parts inventory
• Provide technical support and guidance to customers or internal teams
• Ensure compliance with safety and quality standards

Qualifications and Skills:

• Proven experience in electronics or IT hardware repair
• Strong knowledge of printer technologies
• Familiarity with camera systems and imaging equipment
• Experience with POS devices and peripherals (receipt printers, scanners, cheque readers)
• Ability to diagnose faults at the component and system level
• Hands-on skills with tools such as a multimeter, soldering equipment
• Basic understanding of networking and device connectivity
• Good problem-solving and analytical skills
• Strong communication and customer service skills

Preferred Certifications (Not Mandatory):

• CompTIA A+
• OEM-specific training (e.g., Epson, NCR, Verifone, etc.)