On-Site POS Hardware Technician

Axiom Technologies; Newcastle; On-site; AUD 55,000 - 75,000; Full time

Job summary

Axiom Technologies, Newcastle, NSW, Australia, is seeking a POS Hardware Support Technician to install, maintain and troubleshoot POS devices in retail or hospitality environments to minimize downtime and ensure optimal service delivery.

The role covers on-site/on-call support, diagnosing faults across printers, cameras and related hardware, and maintaining repair documentation. You will engage with customers and internal teams while adhering to safety and quality standards.

Qualifications

• Experience in electronics or IT hardware repair.
• Strong knowledge of printer technologies.
• Familiarity with camera systems and imaging equipment.
• Experience with POS devices and peripherals (receipts printers, scanners, cheque readers).
• Ability to diagnose faults at component and system level.
• Hands-on with multimeter and soldering equipment.
• Basic networking and device connectivity understanding.
• Good problem-solving and communication skills.

Responsibilities

• Diagnose faults and repair photo printers, receipt printers, label printers, hovercams, and magtek cheque readers.
• Service and repair digital cameras (DSLR, mirrorless), including sensor cleaning and calibration.
• Troubleshoot and maintain Repair Documentation.
• Perform preventive maintenance to reduce equipment downtime.
• Install firmware updates, drivers, and perform device configuration.
• Maintain service logs, repair reports, and parts inventory.
• Provide technical support and guidance to customers or internal teams.
• Ensure compliance with safety and quality standards.

Skills

Electronics repair

Printer technologies

Camera systems

POS devices & peripherals

Diagnostics (component/system)

Multimeter & soldering

Networking basics

Problem solving

Customer service

Tools

Multimeter

Soldering equipment

Job description

Axiom Technologies, Newcastle, NSW, Australia, is seeking a POS Hardware Support Technician to install, maintain and troubleshoot POS devices in retail or hospitality environments to minimize downtime and ensure optimal service delivery.

The role covers on-site/on-call support, diagnosing faults across printers, cameras and related hardware, and maintaining repair documentation. You will engage with customers and internal teams while adhering to safety and quality standards.