Junior POS Technic

Future Net Australia; Sydney; On-site; AUD 70,000 - 80,000; Full time

Benefits offered by this job

Superannuation

Bonus

Job summary

Future Net Australia is seeking a motivated Junior POS Technician / Installer to join our team in Sydney. The role involves hands-on POS hardware/software installation, client training, and ongoing support across Australian sites.

You will travel nationwide, document service activities, and work with engineers to implement reliable technology solutions for retail clients. A strong IT background and a professional, customer-focused approach are essential.

Qualifications

• Around 3 years of POS or IT industry experience.
• Strong IT skills and a genuine enthusiasm for technology.
• An understanding of computer hardware, networking and software troubleshooting.
• A customer-focused attitude and the ability to communicate technical information clearly to non-technical users.
• A practical, methodical approach to problem-solving and attention to detail.
• A professional presentation, neat attire and a positive demeanour.
• The willingness to learn, develop new skills and keep up with evolving technology.
• Good organisational and time-management skills, with the ability to manage competing priorities.
• The ability to work independently while contributing positively to a team.
• Must have a current driver's licence and a reliable vehicle

Responsibilities

• Technical pre-sales preparation and presentations, assisting the sales team with the demonstration of technology solutions.
• POS hardware and software installations, including setup, configuration, maintenance and troubleshooting. Travelling Australia wide
• Software application installation and client training, helping customers confidently use POS, Back Office and related applications.
• Client liaison and support, assisting customers to adopt new technology and resolving technical issues both remotely and on-site.
• Working closely with our engineers to achieve efficient, reliable and well-planned client implementations.
• New site installations and training, ensuring customers are ready to use their systems effectively.
• General IT support and networking, including hardware troubleshooting, software configuration and connectivity issues.
• Field and workshop duties, including equipment preparation, repairs, testing and servicing.
• Maintaining accurate service records, technical documentation and customer activity reports.
• Following up on customer issues, escalating complex problems when required and ensuring matters are resolved.

Skills

POS experience

IT troubleshooting

Networking basics

Customer communication

Problem solving

Time management

Independent worker

Driver's license

Tools

POS hardware

POS software

Job description

Future Net Australia delivers technology solutions that help businesses operate more efficiently through reliable Point of Sale (POS) systems, software and IT support. With over 25 years of service, Future Net is a trusted brand in the retail POS space.

Working with customers across retail, grocery, fuel and related industries, we focus on providing practical technology solutions, quality installations and ongoing customer support. Our team works closely with clients to implement technology that meets their operational needs, backed by technical expertise, responsive service and a commitment to getting the job done right.

We are looking for a motivated and customer-focused Junior POS Technician / Installer to join our team and build a rewarding, long-term career in technology.

Key responsibilities

• Technical pre-sales preparation and presentations, assisting the sales team with the demonstration of technology solutions.
• POS hardware and software installations, including setup, configuration, maintenance and troubleshooting. Travelling Australia wide
• Software application installation and client training, helping customers confidently use POS, Back Office and related applications.
• Client liaison and support, assisting customers to adopt new technology and resolving technical issues both remotely and on-site.
• Working closely with our engineers to achieve efficient, reliable and well-planned client implementations.
• New site installations and training, ensuring customers are ready to use their systems effectively.
• General IT support and networking, including hardware troubleshooting, software configuration and connectivity issues.
• Field and workshop duties, including equipment preparation, repairs, testing and servicing.
• Maintaining accurate service records, technical documentation and customer activity reports.
• Following up on customer issues, escalating complex problems when required and ensuring matters are resolved.

About you

• Around 3 years of POS or IT industry experience.
• Strong IT skills and a genuine enthusiasm for technology.
• An understanding of computer hardware, networking and software troubleshooting.
• A customer-focused attitude and the ability to communicate technical information clearly to non-technical users.
• A practical, methodical approach to problem-solving and attention to detail.
• A professional presentation, neat attire and a positive demeanour.
• The willingness to learn, develop new skills and keep up with evolving technology.
• Good organisational and time-management skills, with the ability to manage competing priorities.
• The ability to work independently while contributing positively to a team.
• Must have a current driver's licence and a reliable vehicle

Competitive salary of $70,000–$80,000 + Superannuation + Bonus

• A varied, hands-on role across POS technology, software, hardware and networking.
• Opportunities to develop your technical expertise and customer-facing skills.
• Exposure to a range of industries, systems and client environments.
• The chance to work alongside experienced technical and engineering professionals.
• Genuine opportunities for personal growth and long-term career development.