Porter - Island Wide

Hamilton Island; Brisbane; Vor Ort; AUD 28.000 - 39.000; Vollzeit

Zusammenfassung

Hamilton Island is seeking experienced Porters to join our Front Office teams across island accommodation. The role focuses on creating memorable first impressions, assisting with arrivals and departures, luggage handling, transfers, and delivering warm, professional service throughout each guest stay.

Porters support guest needs across multiple island accommodations, ensuring an exceptional arrival and departure experience, secure luggage handling, and seamless transfers while coordinating with

Qualifikationen

• Experience delivering guest service in hospitality settings.
• Excellent communication and interpersonal abilities.
• Impeccable grooming and professional appearance.

Aufgaben

• Welcome guests with warmth and professionalism across island accommodation.
• Assist with arrivals, departures, luggage handling, and transfers.
• Provide prompt, personalized responses to guest requests and inquiries.
• Maintain knowledge of island activities, events, and VIP arrivals.
• Coordinate with Front Office and other departments to support guest needs.

Kenntnisse

Guest service experience

Strong communication skills

Professional presentation

Flexibility across island operations

Jobbeschreibung

PORTER – Islandwide / Hamilton Island

Hamilton Island is seeking experienced and polished Porters to join our Front Office teams across our island accommodation. In this guest-facing role, you'll create memorable first impressions, support seamless arrivals and departures, and provide warm, professional service throughout each guest's stay.

Why you’ll love working with us

• Deliver memorable guest experiences across our island resorts
• Live island-side with no commute and tropical Whitsunday lifestyle
• Enjoy staff perks including gym access and dining discounts

Your Role

As a Porter, you'll provide friendly and professional guest service while assisting with arrivals, departures, luggage handling, transfers, and general guest requests. Working across our island accommodation, you'll play an important role in ensuring every guest enjoys a seamless and memorable experience from the moment they arrive.

Where you’ll make an impact

• Welcome guests and create an exceptional arrival and departure experience
• Assist with guest luggage efficiently and securely
• Support guest arrivals, departures, transfers, and room orientations
• Provide friendly assistance with guest enquiries and special requests
• Maintain knowledge of daily activities, VIP arrivals, and island events
• Ensure resort vehicles and buggies are clean, safe, and presentable
• Work closely with Front Office and other departments to support guest needs
• Respond to guest enquiries promptly and professionally

What we’re looking for

You are professional, well-presented, and passionate about delivering exceptional guest service. You enjoy meeting people, building genuine connections, and working as part of a team to create memorable experiences for guests from arrival through to departure.

To be successful, you will need:

• Current Open Manual QLD Driver Licence (Essential)
• Ability to obtain a Restricted Driver Authorisation (RDA) (Essential)
• Nationally Accredited Responsible Service of Alcohol (Essential)
• Previous Porter, hotel, resort, or guest service experience
• Impeccable grooming and professional presentation
• Strong communication and interpersonal skills
• Ability to deliver warm and personalised guest service
• Strong time management and attention to detail
• Flexibility to work across different island accommodation operations

About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders – make your next career move one to remember!