Host - Islandwide

Hamilton Island Enterprises; Hamilton Island; Sur place; AUD 52 000 - 78 000; Plein temps

Avantages offerts par ce poste

Gym access

Dining discounts

Island lifestyle

Résumé du poste

Hamilton Island Enterprises is seeking polished Hosts to join our Front Office teams across island accommodation. You will be the friendly face guiding guests from arrival to departure, coordinating check-ins, room allocations and guest requests with an emphasis on personalised service.

Join us for a vibrant island lifestyle with staff perks like gym access and dining discounts, and contribute to memorable experiences on one of Australia’s iconic destinations.

Qualifications

• Excellent communication and guest service skills required.
• Strong organisational abilities and attention to detail.
• Polished presentation and professional demeanor expected.
• Knowledge of Front Office processes and hotel operations.

Responsabilités

• Welcome guests and manage efficient check-in and check-out.
• Coordinate room allocations, reservations and guest requests.
• Maintain guest records, accounts and payments per Front Office procedures.
• Respond promptly to guest enquiries and special requests.
• Liaise with Housekeeping and other departments to ensure seamless stays.
• Offer information on island facilities, activities and services.

Connaissances

Communication

Customer service

Attention to detail

Presentation

Hospitality knowledge

Formation

Certificate III/IV or Diploma in Hospitality

Description du poste

Hamilton Island Enterprises – Hamilton Island QLD

Hamilton Island is seeking experienced and polished Hosts to join our Front Office teams across our island accommodation. As one of the first points of contact for our guests, you'll create memorable first impressions, deliver seamless arrivals and departures, and provide warm, personalised service throughout their stay. This is an exciting opportunity to develop your hospitality career while creating exceptional guest experiences in one of Australia's most iconic island destinations.

HOST – Islandwide / Hamilton Island

Hamilton Island is seeking experienced and polished Hosts to join our Front Office teams across our island accommodation. As one of the first points of contact for our guests, you'll create memorable first impressions, deliver seamless arrivals and departures, and provide warm, personalised service throughout their stay. This is an exciting opportunity to develop your hospitality career while creating exceptional guest experiences in one of Australia's most iconic island destinations.

Why you’ll love working with us

• Deliver exceptional guest experiences across our island resorts
• Live island-side with no commute and tropical Whitsunday lifestyle
• Enjoy staff perks including gym access and dining discounts

Your Role

As a Host, you'll be the welcoming face of Hamilton Island, ensuring every guest receives friendly, professional and attentive service from arrival through to departure. You'll coordinate check-ins, room allocations, guest enquiries and special requests while working closely with other departments to deliver seamless and memorable experiences across our hotels and resorts.

Where you’ll make an impact

• Welcome guests and deliver professional, personalised check-in and departure experiences
• Coordinate room allocations, reservations and guest requests with accuracy
• Maintain guest records, accounts and payments in accordance with Front Office procedures
• Respond promptly to guest enquiries, concerns and special requests
• Liaise with Housekeeping, Porters and other departments to ensure seamless guest experiences
• Provide guests with information and recommendations about island facilities, activities and services

What we’re looking for

You are a confident and approachable hospitality professional who genuinely enjoys creating memorable guest experiences. With excellent communication skills, strong attention to detail and a polished presentation, you thrive in a busy Front Office environment and take pride in delivering exceptional service.

To be successful, you will need:

• Current Open/Unrestricted Driver Licence held for a minimum of 3 years (Essential)
• Eligibility to obtain a Restricted Driver Authorisation (RDA) (Essential)
• Queensland Responsible Service of Alcohol (Essential)
• Certificate III, IV or Diploma in Hospitality or equivalent
• Knowledge of hotel Front Office systems and procedures
• Excellent communication, organisational and customer service skills

About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders – make your next career move one to remember!