Transport Driver

Hamilton Island; Brisbane; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Accommodation

Dining discounts

Job summary

Hamilton Island is seeking a qualified Transport Driver to join the Transport Team on a full-time, permanent basis. You will provide safe, reliable transport for guests, residents and staff across the island, from airport transfers to resort shuttles, while delivering excellent customer service.

Ideal candidates will hold a QLD MR Driver Licence, be safety-focused, and enjoy sharing knowledge about the island with passengers.

Qualifications

• QLD MR Driver Licence required (Essential)
• QLD Industry Authority eligibility or ability to obtain one (Essential)
• Clean driving record and strong commitment to road safety
• Previous bus driving experience
• Excellent communication and interpersonal skills
• Flexibility to work rotating rosters, including evenings and weekends
• Previous tourism, resort or tour guiding experience (Highly regarded)

Responsibilities

• Safely transport guests between the airport, accommodation and island attractions
• Operate scheduled island shuttle services and after-hours taxi operations
• Welcome guests and provide engaging commentary about Hamilton Island
• Assist passengers with boarding, disembarking and luggage
• Deliver friendly and professional customer service throughout each journey
• Maintain vehicles in a clean, safe and roadworthy condition; conduct daily safety checks
• Respond to guest enquiries and provide information about island facilities
• Follow transport schedules and operational procedures
• Maintain compliance with road safety regulations and island policies
• Collaborate with the Transport team to ensure reliable guest services

Skills

Communication skills

Customer service

Safety conscious

Guest engagement

Education

QLD MR Driver Licence

QLD Industry Authority eligibility

Job description

TRANSPORT DRIVER – Hamilton Island / Transport Team

Hamilton Island is seeking an experienced and personable Transport Driver to join our Transport team on a full-time, permanent basis. As one of the first friendly faces our guests meet, you'll play an important role in creating memorable first impressions while safely transporting guests around one of Australia's most iconic island destinations. From airport arrivals to resort transfers and island adventures, you'll help guests discover the beauty of Hamilton Island while delivering exceptional customer service.

Why you’ll love working with us

• Drive island shuttles and create memorable guest experiences

• Live island-side with no commute and tropical Whitsunday lifestyle

• Enjoy staff perks including accommodation and dining discounts

Your Role

As a Transport Driver, you'll provide safe, reliable and friendly transport services for guests, residents and staff across Hamilton Island. From scheduled shuttle services and airport transfers to after-hours taxi operations, you'll ensure every passenger enjoys a comfortable journey while sharing your knowledge of the island and its attractions.

Where you’ll make an impact

• Safely transport guests between the airport, accommodation and island attractions

• Operate scheduled island shuttle services and after-hours taxi operations

• Welcome guests and provide engaging commentary about Hamilton Island

• Assist passengers with boarding, disembarking and luggage handling

• Deliver friendly and professional customer service throughout each journey

• Maintain vehicles in a clean, safe and roadworthy condition

• Conduct daily vehicle safety checks and report maintenance issues promptly

• Respond to guest enquiries and provide information about island facilities

• Follow transport schedules and operational procedures efficiently

• Maintain compliance with road safety regulations and HIE policies

• Work collaboratively with the Transport team to ensure reliable guest services

What we’re looking for

You are a confident and safety-conscious driver who enjoys meeting people and creating positive guest experiences. You take pride in providing reliable transport services, have excellent communication skills and enjoy sharing your knowledge with visitors. With a friendly attitude and professional approach, you'll help make every journey around Hamilton Island a memorable one.

To be successful, you will need:

• Minimum QLD Medium Rigid (MR) Driver Licence (Essential)

• QLD Industry Authority or eligibility to obtain one (Essential)

• Clean driving record and strong commitment to road safety

• Previous bus driving experience

• Excellent communication and interpersonal skills

• Strong customer service focus and professional presentation

• Ability to operate safely in a busy resort environment

• Confidence providing commentary and engaging with passengers

• Flexibility to work rotating rosters, including evenings and weekends

• Previous tourism, resort or tour guiding experience (Highly regarded)

About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders – make your next career move one to remember!