Porter

Accorhotel; Adelaide; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Discounts on stays

Meal discounts

Uniform provided

EAP access

Learning programs

Job summary

Sofitel Adelaide is seeking a guest-focused attendant to welcome guests with personalised service and assist with valet parking, luggage handling and room orientation. You will contribute to a memorable stay by representing the brand in the lobby and delivering tailored recommendations.

This role requires staying active on your feet, maintaining professionalism under pressure, and collaborating with the team to exceed guest expectations in a fast-paced environment.

Qualifications

• Full Driver license is a must; confident driver on both automatic and manual cars (critical as part of duties)
• Service focused personality is essential; customer related experience an asset
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Physically fit and able to actively work on your feet for long periods of time

Responsibilities

• Greet guests with personalised and attentive care to set the tone for exceptional service
• Assist with valet parking and delivering luggage
• Provide a personalised room orientation and local recommendations
• Be present in the lobby to reflect the brand's commitment to excellence
• Use knowledge of Adelaide and surroundings to enhance guest stays with tailored suggestions

Skills

Driver's license

Customer service

Teamwork

Stamina

Job description

Job Description

Company Description

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone's contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

Job Description

Welcoming each new and returning guest with personalised and attentive care, you will set the tone for exceptional service. From assisting with valet parking and delivering luggage to providing a personalised room orientation, you will create memorable experiences. Your presence in the lobby will embody the brand's commitment to excellence, while your detailed knowledge of Adelaide and its surroundings will enhance guest stays with tailored recommendations.

Qualifications

• Full Driver license is a must; confident driver on both automatic and manual cars (critical as part of duties)
• Service focused personality is essential; customer related experience an asset
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Physically fit and able to actively work on your feet for long periods of time

Additional Information

Thrive in our Sofitel community, with:

• Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
• Up to 50% discount on meals at Sofitel Adelaide
• Family & Friends accommodation discounts
• Learning programs through our Academies
• Fully lauraned uniform provided
• Free 24 hour access to our Employee Assistance Program
• Opportunities to develop your talent and grow within our property and across the world!
• Ability to make a difference through our corporate social responsibility activities

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Special note:

Only applicants currently located in Australia with full Australian working rights will be considered.