Porter

Sofitel; Adelaide; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Discounted accommodation

Meal discounts

Family discounts

Learning programs

Uniform provided

24h EAP

Career growth

CSR activities

Job summary

Sofitel Adelaide is seeking a guest-focused team member to welcome visitors with personalised and attentive care. In this role you will assist with valet parking, handle luggage, and provide a tailored room orientation to create memorable stays.

A friendly, proactive attitude and the ability to work well under pressure in a fast-paced lobby environment are essential. Knowledge of Adelaide and its surroundings will help tailor recommendations.

Qualifications

• Full Driver license is required; ability to drive both automatic and manual cars.
• Service focused personality and customer experience are assets.
• Ability to work well under pressure in a fast-paced environment.
• Excellent teamwork and collaboration with colleagues.
• Physically fit and able to be on your feet for long periods.

Responsibilities

• Greet guests with personalised and attentive care to set the tone for a memorable stay.
• Assist with valet parking and luggage delivery.
• Provide a personalised room orientation and local recommendations to guests.
• Represent the Sofitel brand in the lobby with a professional, welcoming presence.

Skills

Driver license

Customer service

Under pressure

Team player

Physical fitness

Job description

Company Description

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

Company Description

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

Job Description

Welcoming each new and returning guest with personalised and attentive care, you will set the tone for exceptional service. From assisting with valet parking and delivering luggage to providing a personalised room orientation, you will create memorable experiences. Your presence in the lobby will embody the brand’s commitment to excellence, while your detailed knowledge of Adelaide and its surroundings will enhance guest stays with tailored recommendations.

Qualifications

• Full Driver license is a must; confident driver on both automatic and manual cars (critical as part of duties)
• Service focused personality is essential; customer related experience an asset
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Physically fit and able to actively work on your feet for long periods of time

Additional Information

Thrive In Our Sofitel Community, With

• Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
• Up to 50% discount on meals at Sofitel Adelaide
• Family & Friends accommodation discounts
• Learning programs through our Academies
• Fully laundered uniform provided
• Free 24 hour access to our Employee Assistance Program
• Opportunities to develop your talent and grow within our property and across the world!
• Ability to make a difference through our corporate social responsibility activities

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Special Note

Only applicants currently located in Australia with full Australian working rights will be considered.