Porter

Kimpton; Adelaide; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Paid birthday leave

Hotel perks (accommodation & discounts

Enhanced parental leave

Health days and flexible work options

Lifelong development program

IHG career milestones

Discount retail platform access

Job summary

Kimpton is seeking a Part-time Concierge in Adelaide to warmly welcome guests, assist with luggage, transportation, and requests to ensure memorable stays. You will anticipate needs and offer personalized recommendations while supporting the front office with flexible shift coverage.

The role requires a friendly demeanor, strong communication, and the ability to lift up to 23 kg. Australian work rights are essential, with part-time scheduling between 7am and 11pm, including weekends and holidays.

Qualifications

• Previous concierge or guest services experience preferred.
• Eligible to work in Australia.
• Ability to lift up to 23 kg and assist with luggage.

Responsibilities

• Greet guests with warmth and deliver exceptional guest experiences.
• Assist guests with luggage, transportation, valet parking, and other needs.
• Anticipate guest needs and provide tailored recommendations.
• Wrap up ad-hoc duties to support the front office team.

Skills

Guest service excellence

Communication

Problem solving

Flexibility

Job description

We’re looking for a Part-time Concierge capable of leaving no stone unturned in pursuit of complete guest satisfaction. You will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

Your Day to Day:

Kicking off truly memorable guest experiences with the warmest of welcomes

Assisting guests with luggage, organising transportation,valet parking and fulfilling a variety of other needs the guests may have

Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations

Completing other ad-hoc duties as requested to assist the front office team to fulfilling guest needs

What we need from you:

A full driver's license - Australian preferred

Ability to lift, pull and push large objects up to 23kg

Flexibility to work a variety of shifts between 7am and 11pm – night, weekend and holiday shifts are all part of the job

A friendly smile, you'll be our guests first point of contact entering our hotel.

Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to

Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories

Full Australian Work rights

What you can expect from us:

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s well-being, including:

• Paidbirthday leave
• Hotelperks like accommodation and food & beverage discounts
• Enhanced parental leave
• Proactive health days and flexible work options.
• Your career journey will be supported through our lifelong development program
• IHG Career Milestone celebrations
• Transfer of entitlements as you move and grow with IHG.
• Access to our discount retail platform that makes your pay go even further

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resortsprovides equal employment opportunities to applicants and employees regardless of race,color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcomingdifferent backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong,grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and throughour my Wellbeing Framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

Job Info

• Job Schedule Part time
• Locations North Terrace, Adelaide, South Australia, 5000, AU