Porter

Accor; Melbourne; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Exclusive Accor discounts

Accor Partner Benefits (Europcar)

Discounted onsite car park

Employee Assistance Program

Inclusive and diverse environment

Friendly and supportive work culture

Career development opportunities

Recognition programs

Mentoring and career guidance

Job summary

Pullman & Mercure Melbourne Albert Park, part of the Accor group, is seeking an energetic Porter to join our Concierge Team. Based opposite Albert Park Lake, this role involves greeting guests, assisting with luggage, parking and retrieving cars, and guiding guests to rooms.

You will explain hotel facilities, provide tourism information and dining or entertainment recommendations, drawing on local area knowledge.

Qualifications

• Hotel or serviced apartment experience preferred.
• Good levels of written and spoken English.
• Sound knowledge of the local area.
• Driver's license required.

Responsibilities

• Welcome guests and assist with luggage.
• Park and retrieve guest cars and escort to rooms.
• Explain hotel facilities and provide local dining/entertainment tips.

Skills

Hotel experience

English proficiency

Local knowledge

Driver's license

Job description

Company Description

Nestled right opposite the scenic Albert Park Lake with stunning views of Melbourne's skyline, Pullman & Mercure Melbourne Albert Park offers an unparalleled environment for both leisure and business travellers. Our dual-branded hotel features 378 stylish rooms, a vibrant restaurant and bar, plus top-tier wellness amenities including a pool and a gym. We also host one of the largest conference centres in Melbourne, with 32 versatile event spaces that create the perfect setting for meetings, celebrations, and everything in between. Ready to be part of something exceptional? Come make an impact with us!

Pullman & Mercure Melbourne Albert Park is part of the Accor group. Accor is Australia's largest hotel network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Together, We Champion Progress...
Progress is at the heart of what you do! By joining Accor & Pullman Melbourne Albert Park, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. #WorkYourWay
Do what you love, care for the world, dare to challenge the status quo! #BeLimitless

Job Description

We are looking for an energetic Porter, who is service oriented with an eye for detail to join our Concierge Team.

Our Porters are responsible for welcoming guests, carrying luggage, parking and retrieval of guest cars, escorting guests to their rooms, explaining the facilities of the hotel, providing tourism information and dining/entertainment recommendations to our Guests.

Qualifications

• Previous experience working in a hotel or serviced apartments environment preferred.
• Good levels of written and spoken English.
• Sound knowledge of the local area.
• Drivers License required.

ACCOR

Company Description

Nestled right opposite the scenic Albert Park Lake with stunning views of Melbourne's skyline, Pullman & Mercure Melbourne Albert Park offers an unparalleled environment for both leisure and business travellers. Our dual-branded hotel features 378 stylish rooms, a vibrant restaurant and bar, plus top-tier wellness amenities including a pool and a gym. We also host one of the largest conference centres in Melbourne, with 32 versatile event spaces that create the perfect setting for meetings, celebrations, and everything in between. Ready to be part of something exceptional? Come make an impact with us!

Pullman & Mercure Melbourne Albert Park is part of the Accor group. Accor is Australia's largest hotel network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Together, We Champion Progress...
Progress is at the heart of what you do! By joining Accor & Pullman Melbourne Albert Park, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. #WorkYourWay
Do what you love, care for the world, dare to challenge the status quo! #BeLimitless

Job Description

We are looking for an energetic Porter, who is service oriented with an eye for detail to join our Concierge Team.

Our Porters are responsible for welcoming guests, carrying luggage, parking and retrieval of guest cars, escorting guests to their rooms, explaining the facilities of the hotel, providing tourism information and dining/entertainment recommendations to our Guests.

Qualifications

• Previous experience working in a hotel or serviced apartments environment preferred.
• Good levels of written and spoken English.
• Sound knowledge of the local area.
• Drivers License required.

Additional Information

Benefits and Perks

• Enjoy exclusive Accor discounts and global benefits, including but not limited to accommodation and food & beverage discounts for you, your family and friends.
• Access to Accor Partner Benefits such as Europcar.
• Discounted onsite car park available .
• Access to confidential Employee Assistance Program.
• Inclusive and diverse environment.
• A friendly and supportive work environment.
• Excellent opportunity to further grow and develop your career with an industry leader
• Reward and recognition programs, including Annual Service Recognition and Accor Tenure Milestone recognition
• Mentoring and career development along-side experienced and dedicated professionals.

***We are unable to provide sponsorship for this role, so Australian working rights are required.