Polished Front Desk & Office Admin Specialist

COS; Cumberland; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Annual employee incentive schemes

Appreciation programs

Professional development opportunities

Access to free Mental Health programs

Birthday, Anniversary, Paid Parental &

Purchase Leave

Free onsite parking

Modern onsite gym

Employee discounts on full product

Community welfare and charity Initiati

Novated Lease / Salary Sacrifice for E

Job summary

COS is seeking a Receptionist to join our busy branch, acting as the first point of contact for visitors and staff. You’ll manage front desk operations, maintain meeting room presentation, and coordinate mail, stock and general admin tasks.

With at least 2 years in a professional services reception, you’ll deliver polished, confidential service, support multiple teams, and help plan events while using MS Office to keep records and intranet updated.

Qualifications

• Minimum 2 years’ Customer Service/Concierge Reception experience in a professional services office.
• Strong front-of-house presentation and guest experience mindset.
• Excellent MS Office and MS Excel skills.
• Excellent verbal and written communication.
• High attention to detail and confidentiality.
• Professional, mature, and friendly demeanor with exceptional customer service.
• Experience supporting multiple teams.
• Excellent time management and organisational abilities to manage the reception area.

Responsibilities

• Be the first point of contact for all visitors and attend to their needs in a professional and timely manner.
• Manage and coordinate the maintenance and presentation of all meeting rooms.
• Organise and distribute all incoming and outgoing office mail, including courier bookings and management.
• Ensure all general office stationery and amenities stock is maintained at sufficient levels and ordered as required.
• Provide administrative support to the Branch Coordinator and various departments, assisting with branch requirements, events, facilities and general administrative tasks as required.
• Assist with company event planning, coordination and organisation.
• Coordinate and maintain the company intranet, spreadsheets and other administrative records, ensuring information is kept current, accurate and up to date.
• Perform ad hoc tasks as required, including catering, filing, data entry and other general administrative duties.

Skills

Customer service

Time management

Verbal & written communication

Confidentiality

Professional presentation

Tools

MS Office

MS Excel

Job description

COS is seeking a Receptionist to join our busy branch, acting as the first point of contact for visitors and staff. You’ll manage front desk operations, maintain meeting room presentation, and coordinate mail, stock and general admin tasks.

With at least 2 years in a professional services reception, you’ll deliver polished, confidential service, support multiple teams, and help plan events while using MS Office to keep records and intranet updated.