PMO Analyst

dnata Airport Services; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

dnata Australia in Sydney is hiring a PMO Analyst to drive project governance, reporting, planning and tool administration. You’ll manage Jira/workflows, ensure data quality, onboard teams and vendors, and deliver executive-ready insights to support decision-making.

Key requirements include strong Jira administration, system access control, advanced Excel, experience with Power BI or MS Project, and PMO/PRINCE2/Agile certification. 1–5 years in PMO or delivery roles preferred.

Qualifications

• Strong Jira administration experience (boards, workflows, dashboards, permissions).
• Experience managing system access and onboarding/offboarding users.
• Advanced Excel and strong attention to detail.
• Experience producing executive-level reporting.
• Experience with large transformation or enterprise programs.
• Exposure to Agile, Waterfall, or hybrid delivery environments.
• Experience with Confluence, Power BI, MS Project, or Smartsheet.
• Understanding of information security and access controls.
• PMO / PRINCE2 / Agile certification.
• 1-5 years in PMO, project support, or delivery roles.

Responsibilities

• PMO Governance & Delivery Support: Maintain governance by upholding PMO standards and coordinating key forums.
• Jira & Delivery Tool Management: Oversee Jira and delivery tools for high-quality data and clear reporting.
• System Access & Controls: Manage secure access and onboarding for delivery tools.
• Reporting & Insights: Deliver executive-ready reporting to track performance and risks.
• Planning, Financials & Benefits: Support planning and financial tracking for milestones and budgets.
• Risk, Issue & Change Management: Maintain RAID oversight and escalate/change management processes.

Skills

Jira administration

System access management

Excel

Executive reporting

Large transformations

Agile/Waterfall/hybrid

Confluence

Power BI

MS Project

Smartsheet

Information security

PMO/PRINCE2/Agile cert

PMO experience 1-5 yrs

Tools

Jira

Confluence

Power BI

MS Project

Smartsheet

Job description

dnata, one of the world's largest air services providers, offering a wide range of ground handling, cargo, travel and flight catering services across five continents is excited to announce a new opportunity within our Projects team.

Join us as a PMO Analyst and play a key role in driving successful project and program delivery through strong governance, reporting, planning and system administration, ensuring accurate and timely insights across tools like Jira. With governance at the core, you’ll keep projects aligned to frameworks, approvals and standards while enabling confident decision-making at every stage.

About You and the Role:

PMO Governance & Delivery Support:

Maintain strong governance by upholding PMO standards, coordinating key forums, and ensuring projects meet agreed frameworks and approvals.

Jira & Delivery Tool Management:

Oversee Jira and delivery tools to ensure high-quality data, consistent workflows, clear reporting, and smooth onboarding of teams and vendors.

System Access & Controls:

Manage secure, role-based access to delivery tools while supporting onboarding, audits, and resolving user access queries.

Reporting & Insights:

Deliver clear, executive-ready reporting and insights to track performance, highlight risks, and support informed decision-making.

Planning, Financials & Benefits:

Support integrated planning and financial tracking to ensure milestones, budgets, and benefits are actively monitored and controlled.

Risk, Issue & Change Management:

Maintain RAID oversight and manage escalations and change control to minimise risk and protect delivery outcomes.

Key Requirements that you bring with you:

• Strong Jira administration experience (boards, workflows, dashboards, permissions)
• Experience managing system access and onboarding/offboarding users
• Advanced Excel and strong attention to detail
• Experience producing executive-level reporting
• Experience with large transformation or enterprise programs
• Exposure to Agile, Waterfall, or hybrid delivery environments
• Experience with Confluence, Power BI, MS Project, or Smartsheet
• Understanding of information security and access controls
• PMO / PRINCE2 / Agile certification
• 1-5 years in PMO, project support, or delivery roles

Application closing date:

2nd of April 2026 (5PM)