PMO Analyst

dnata; Bayside; On-site; AUD 90,000 - 130,000; Full time

Job summary

dnata, one of the world’s largest air services providers, is seeking a PMO Analyst to drive project governance and reporting. You’ll manage Jira and delivery tools, maintain secure access, and deliver executive‑level analytics to support decisions.

The role sits in our Projects team and partners with stakeholders across programs to keep initiatives on track. The ideal candidate has strong Jira administration, onboarding experience, advanced Excel, and proven ability to produce concise reports

Qualifications

• PMO governance and delivery support experience.
• Strong Jira administration across boards, workflows and dashboards.
• Experience managing system access and onboarding/offboarding users.
• Advanced Excel skills and meticulous attention to detail.
• Experience producing executive‑level reporting and clear insights.

Responsibilities

• Maintain PMO governance, forums and approvals for projects.
• Oversee Jira and delivery tools to ensure data quality and workflows.
• Manage secure, role‑based access to delivery tools and onboarding.
• Deliver executive‑ready reporting to track performance and risks.
• Support planning, financial tracking and change control to protect delivery.

Skills

Jira Admin

System access

Advanced Excel

Executive reporting

Stakeholder comms

Tools

Jira

Confluence

Power BI

MS Project

Smartsheet

Job description

dnata, one of the world's largest air services providers, offering a wide range of ground handling, cargo, travel and flight catering services across five continents is excited to announce a new opportunity within our Projects team.

Join us as a PMO Analyst and play a key role in driving successful project and program delivery through strong governance, reporting, planning and system administration, ensuring accurate and timely insights across tools like Jira. With governance at the core, you’ll keep projects aligned to frameworks, approvals and standards while enabling confident decision‑making at every stage.

About You and the Role:

• PMO Governance & Delivery Support: Maintain strong governance by upholding PMO standards, coordinating key forums, and ensuring projects meet agreed frameworks and approvals.

• Jira & Delivery Tool Management: Oversee Jira and delivery tools to ensure high‑quality data, consistent workflows, clear reporting, and smooth onboarding of teams and vendors.

• System Access & Controls: Manage secure, role‑based access to delivery tools while supporting onboarding, audits, and resolving user access queries.

• Reporting & Insights: Deliver clear, executive‑ready reporting and insights to track performance, highlight risks, and support informed decision‑making.

• Planning, Financials & Benefits: Support integrated planning and financial tracking to ensure milestones, budgets, and benefits are actively monitored and controlled.

• Risk, Issue & Change Management: Maintain RAID oversight and manage escalations and change control to minimise risk and protect delivery outcomes.

Key Requirements that you bring with you:

• Strong Jira administration experience (boards, workflows, dashboards, permissions)
• Experience managing system access and onboarding/offboarding users
• Advanced Excel and strong attention to detail
• Experience producing executive‑level reporting
• Strong stakeholder communication skills

Desirable:

• Experience with large transformation or enterprise programs
• Exposure to Agile, Waterfall, or hybrid delivery environments
• Experience with Confluence, Power BI, MS Project, or Smartsheet
• Understanding of information security and access controls
• PMO / PRINCE2 / Agile certification
• 1–5 years in PMO, project support, or delivery roles

Application closing date:2nd of April 2026 (5PM)